How To Fix NAA727 - No reference to settlement doc item, customer settlement &1, item &2

SAP Error Message - Details

• Message type: E = Error

• Message class: NAA - Subsequent settlement (Purchasing)

• Message number: 727

• Message text: No reference to settlement doc item, customer settlement &1, item &2

What causes this issue?

Item &V2& in customer settlement &V1& has no reference to the item in
the generating settlement document.
One of the three fields
WBRP-WBELN_V
WBRP-POSNR_V
WBRP-FTYPV_V
is empty.
Item &V2& in customer settlement &V1& was cancelled by item &V4& in
customer settlement &V3&.

System Response

Depending on the message type (error, warning), processing of item &V4&
in customer settlement &V3& was either terminated or continued with a
warning.
Error: Due to the billing type settings (field TMFK-HEADDATA) the
reference is required.
Warning: Due to the billing type settings (field TMFK-HEADDATA) the
reference is probably not needed.The reference should, however, be
available.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Contact SAP. There is probably an inetrnal program error.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message NAA727 - No reference to settlement doc item, customer settlement &1, item &2 ?

  The SAP error message NAA727 indicates that there is no reference to a settlement document item for a customer settlement. This typically occurs in the context of settlement processes in SAP, particularly when dealing with customer accounts and their associated transactions.
  Cause:
  The error can arise due to several reasons, including:
  
  Missing or Incorrect Settlement Document: The settlement document that is being referenced may not exist, or the item number specified may be incorrect.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the database that link the settlement document to the customer account.
  Incorrect Configuration: The configuration settings for the settlement process may not be set up correctly, leading to issues in referencing the necessary documents.
  Authorization Issues: The user may not have the necessary permissions to access the settlement document or related items.
  
  Solution:
  To resolve the NAA727 error, you can take the following steps:
  
  
  Verify Settlement Document: Check if the settlement document and item number specified in the error message exist in the system. You can do this by navigating to the relevant transaction codes (e.g., FBL5N for customer line items) and searching for the document.
  
  
  Check Data Consistency: Use transaction codes like SE16 or SE11 to check the underlying database tables for any inconsistencies. Ensure that the necessary entries exist and are correctly linked.
  
  
  Review Configuration: If you have access, review the configuration settings related to customer settlements in the SAP system. Ensure that all necessary settings are correctly configured.
  
  
  User Authorization: Ensure that the user encountering the error has the appropriate authorizations to access the settlement documents and related items.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for more specific guidance related to the settlement process and the error message.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights based on the specific version of SAP you are using.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL5N (Customer Line Item Display), F-28 (Post Incoming Payments), and others related to customer settlements.
  SAP Notes: Check for any SAP Notes related to the NAA727 error message, as they may provide patches or additional troubleshooting steps.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the NAA727 error and implement a solution to resolve it.