How To Fix NAA702 - Customer billing document &1 for arrangemnt &2 was reversed successfully

SAP Error Message - Details

• Message type: E = Error

• Message class: NAA - Subsequent settlement (Purchasing)

• Message number: 702

• Message text: Customer billing document &1 for arrangemnt &2 was reversed successfully

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message NAA702 - Customer billing document &1 for arrangemnt &2 was reversed successfully ?

  The SAP error message NAA702 indicates that a customer billing document has been successfully reversed for a specific arrangement. This message is not necessarily an error but rather an informational message indicating that the reversal process has been completed.
  Cause:
  The message is triggered when a billing document related to a customer arrangement is reversed. This could happen for various reasons, such as:
  
  Incorrect Billing: The original billing document may have been created with incorrect data.
  Customer Request: A customer may have requested a reversal due to disputes or changes in the agreement.
  Business Process Changes: Changes in business processes or agreements may necessitate the reversal of billing documents.
  
  Solution:
  Since NAA702 is an informational message indicating a successful reversal, there is typically no action required unless you need to address the underlying reason for the reversal. Here are some steps you might consider:
  
  Review the Reversal: Check the details of the reversal to ensure it was done correctly and that the original billing document was indeed incorrect.
  Communicate with Stakeholders: If the reversal was initiated due to a customer request or business process change, communicate with relevant stakeholders to ensure everyone is informed.
  Create a New Billing Document: If the reversal was due to an error, you may need to create a new billing document with the correct information.
  Audit and Compliance: Ensure that the reversal process complies with your organization's policies and that all necessary documentation is maintained for audit purposes.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that deal with billing and document management, such as VF01 (Create Billing Document), VF02 (Change Billing Document), and VF03 (Display Billing Document).
  SAP Notes: Check SAP Notes for any known issues or additional information related to billing document reversals.
  User Documentation: Refer to SAP user documentation or training materials for best practices in managing billing documents and handling reversals.
  
  If you encounter further issues or if the reversal has led to unexpected consequences, it may be beneficial to consult with your SAP support team or a functional consultant for more tailored assistance.