How To Fix NAA698 - There is no billing document UoM for item &2 in customer settlement &1

SAP Error Message - Details

• Message type: E = Error

• Message class: NAA - Subsequent settlement (Purchasing)

• Message number: 698

• Message text: There is no billing document UoM for item &2 in customer settlement &1

What causes this issue?

There is no billing unit of measure for item &V2& in customer
settlement &V1&.
Customer settlements - depending on the Customizing settings - do not
necessarily have to have a billing unit of measure. In this document
the unit field is empty, but the quantity has been entered.

System Response

The business volume data cannot be updated.

How to fix this error?

Contact your system administrator, as a program error has probably
occurred.
The condition record has the (internal) number &V3& for rebate
arrangement &V4&.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message NAA698 - There is no billing document UoM for item &2 in customer settlement &1 ?

  The SAP error message NAA698 indicates that there is an issue with the billing document's unit of measure (UoM) for a specific item in a customer settlement. This error typically arises in the context of billing and settlement processes, particularly in scenarios involving service or product delivery where the unit of measure is critical for accurate billing.
  Cause:
  The error can occur due to several reasons:
  
  Missing Unit of Measure: The billing document for the specified item does not have a defined unit of measure in the system.
  Configuration Issues: There may be configuration issues in the billing document type or the item category that do not allow for the proper assignment of a unit of measure.
  Data Inconsistencies: There could be inconsistencies in the master data (e.g., material master, customer master) that lead to the absence of a unit of measure.
  Incorrect Settlement Configuration: The settlement configuration for the customer may not be set up correctly, leading to issues in processing the billing document.
  
  Solution:
  To resolve the NAA698 error, you can take the following steps:
  
  
  Check Billing Document:
  
  Review the billing document associated with the item in question. Ensure that the unit of measure is correctly defined for the item.
  
  
  
  Verify Master Data:
  
  Check the material master data for the item to ensure that the unit of measure is maintained correctly.
  Verify the customer master data to ensure that the relevant settings are correct.
  
  
  
  Review Configuration:
  
  Go to the configuration settings for billing documents and item categories. Ensure that the unit of measure is properly configured for the relevant billing document type and item category.
  Check the settings in the transaction code SPRO under Sales and Distribution > Billing > Billing Documents > Define Billing Types.
  
  
  
  Check Settlement Configuration:
  
  Review the customer settlement configuration to ensure that it is set up correctly. This includes checking the settings for the relevant settlement types and ensuring that they align with the billing document requirements.
  
  
  
  Test with Different Data:
  
  If possible, try creating a test billing document with different data to see if the issue persists. This can help identify if the problem is data-specific.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the NAA698 error for any additional insights or specific fixes that may be applicable to your version of SAP.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide patches or additional guidance based on your specific system configuration.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VF01 (Create Billing Document), VF02 (Change Billing Document), and VF03 (Display Billing Document) to troubleshoot and analyze billing documents.
  SAP Notes: Search for SAP Notes related to billing and settlement issues, as they may contain specific fixes or workarounds for known issues.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing insights or solutions from other users.
  
  By following these steps, you should be able to identify and resolve the cause of the NAA698 error in your SAP system.