How To Fix NAA696 - The performance measure (estimation) is zero for rebate arrangement &1

SAP Error Message - Details

• Message type: E = Error

• Message class: NAA - Subsequent settlement (Purchasing)

• Message number: 696

• Message text: The performance measure (estimation) is zero for rebate arrangement &1

What causes this issue?

The performance measure (estimation) for rebate arrangement &1 is zero.
According to the chosen method (&V2&), it includes
01 : the number of business volume document items which already relate
to the rebate arrangement, which means the price determination has
determined a condition record for the rebate arrangement ("standard
update")
02 : The number of document items that could be relevant to the rebate
arrangement, which means, in addition to the document items in 01,
retrospective updates were also included ("standard update plus
retrospective updates")
03 : The number of settlement document items.

System Response

Information

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message NAA696 - The performance measure (estimation) is zero for rebate arrangement &1 ?

  The SAP error message NAA696 indicates that there is an issue with a rebate arrangement where the performance measure (estimation) is zero. This typically occurs in the context of rebate processing in SAP, particularly when dealing with sales and distribution (SD) modules.
  Cause:
  
  Missing or Incorrect Data: The performance measure might not have been correctly defined or calculated. This can happen if the conditions for the rebate arrangement are not met or if there are no relevant sales documents that contribute to the rebate.
  Rebate Arrangement Configuration: The configuration of the rebate arrangement may not be set up correctly, leading to a situation where the system cannot calculate the expected performance measure.
  Sales Document Issues: There may be no sales documents that qualify for the rebate arrangement, resulting in a zero performance measure.
  Time Frame Issues: The time frame for the rebate arrangement may not align with the sales data, leading to no eligible sales for the calculation.
  
  Solution:
  
  Check Rebate Arrangement Configuration: Review the configuration of the rebate arrangement in the SAP system. Ensure that all necessary conditions and parameters are correctly set up.
  Verify Sales Documents: Check if there are any sales documents (invoices, orders) that should contribute to the rebate arrangement. Ensure that these documents meet the criteria defined in the rebate arrangement.
  Review Performance Measure Calculation: Investigate how the performance measure is calculated. Ensure that the relevant sales data is available and that the calculation logic is functioning as expected.
  Adjust Time Frames: If the rebate arrangement has specific validity periods, ensure that the sales data falls within these periods. Adjust the time frames if necessary.
  Consult Documentation: Refer to SAP documentation or help resources for specific details on how to troubleshoot and resolve issues related to rebate arrangements.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VBO1 (Create Rebate Arrangement), VBO2 (Change Rebate Arrangement), or VBO3 (Display Rebate Arrangement) to manage rebate arrangements.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to rebate arrangements and performance measures.
  User Exits and Enhancements: If custom logic is implemented, review any user exits or enhancements that may affect the calculation of performance measures.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in the SD module for further assistance.