How To Fix NAA697 - There is no billing document UoM for item &2 in settlement document &1

SAP Error Message - Details

• Message type: E = Error

• Message class: NAA - Subsequent settlement (Purchasing)

• Message number: 697

• Message text: There is no billing document UoM for item &2 in settlement document &1

What causes this issue?

There is no billing unit of measure for item &V2& in settlement document
&V1&.
Settlement documents - depending on the settings in Customizing - do not
necessarily have to have a billing unit of measure. In this document,
the unit field is empty, but the quantity has been entered.

System Response

The business volume data cannot be updated.

How to fix this error?

Contact your system administrator, as a program error has probably
occurred.
The condition record concerned has the (internal) number &V3& for rebate
arrangement &V4&.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message NAA697 - There is no billing document UoM for item &2 in settlement document &1 ?

  The SAP error message NAA697 indicates that there is an issue with the billing document's unit of measure (UoM) for a specific item in a settlement document. This typically occurs in the context of billing and settlement processes, particularly in SAP modules related to sales and distribution (SD) or project systems (PS).
  Cause:
  The error can arise due to several reasons:
  
  Missing UoM Configuration: The unit of measure for the item in the billing document is not defined in the system.
  Inconsistent Data: There may be inconsistencies between the billing document and the settlement document, such as different units of measure being used.
  Master Data Issues: The material master or service master data may not have the necessary UoM settings configured correctly.
  Incorrect Item Category: The item category used in the billing document may not support the required UoM.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check UoM Configuration:
  
  Go to the material master (transaction code MM03) and check the UoM settings for the relevant material or service.
  Ensure that the billing document's UoM is defined and correctly configured.
  
  
  
  Review Billing Document:
  
  Check the billing document (transaction code VF03) for the specific item causing the error. Verify that the UoM is correctly assigned and matches the expected values.
  
  
  
  Check Settlement Document:
  
  Review the settlement document (transaction code CJI3 or similar) to ensure that the UoM for the item is consistent with the billing document.
  
  
  
  Update Master Data:
  
  If there are discrepancies in the master data, update the material or service master records to include the correct UoM.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on UoM settings and configurations.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM03 (Material Master), VF03 (Display Billing Document), and CJI3 (Display Actual Line Items).
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches.
  Unit of Measure Settings: Review the configuration settings for units of measure in the SAP system (transaction code OMR6 for UoM settings).
  
  By following these steps, you should be able to identify and resolve the cause of the NAA697 error message in SAP.