How To Fix NAA567 - Customer-based update from customer settlement (not yet created)


NAA567 - Overview

  • Message type: E = Error

  • Message class: NAA - Subsequent settlement (Purchasing)

  • Message number: 567

  • Message text: Customer-based update from customer settlement (not yet created)

  • Show details Hide details
  • What causes this issue?

    The customer update is carried out from the follow-on customer
    settlement document, if necessary, and not from item &V2& in settlement
    document &V1& itself.
    Financial accounting status &V3& (&V4&) shows that the customer
    settlement has not yet been created.

    System Response

    The business volume update is carried out from the customer settlement.
    No check was carried out to see if the item is actually relevant for the
    condition record concerned. It may be that a condition is damaged, for
    example.

    How to fix this error?

    Check for this.
    To trigger the business volume update, you may have to create the
    customer settlement.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


NAA567 - Details

  • The SAP error message NAA567, which states "Customer-based update from customer settlement (not yet created)," typically occurs in the context of customer settlements in SAP, particularly when dealing with billing or financial transactions. This error indicates that the system is attempting to process a customer settlement that has not yet been created or is not available for the specified customer.
    
    Cause: Missing Settlement Document: The primary cause of this error is that the settlement document for the customer has not been created. This can happen if the settlement process has not been executed or if there are issues in the configuration. Incorrect Configuration: There may be issues with the configuration of the customer settlement process, such as missing parameters or incorrect settings in the relevant modules. Timing Issues: The error may also arise if the system is trying to access a settlement that is scheduled for a future date or if there are timing

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