How To Fix NAA565 - Customer settlement &1 has settlement type &2

SAP Error Message - Details

• Message type: E = Error

• Message class: NAA - Subsequent settlement (Purchasing)

• Message number: 565

• Message text: Customer settlement &1 has settlement type &2

What causes this issue?

Customer settlement &V1& has settlement type &V2& (&V3&).
Settlement Management documents with settlement types are used for
special business purposes and show certain characteristics, for example,
no financial accounting document (proforma document).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message NAA565 - Customer settlement &1 has settlement type &2 ?

  The SAP error message NAA565 typically occurs in the context of customer settlements in the SAP system, particularly when dealing with the settlement of costs or revenues related to projects, orders, or other financial transactions. The message indicates that there is a mismatch or an issue with the settlement type being used for a specific customer settlement.
  Cause:
  The error message NAA565 can be triggered by several factors, including:
  
  Incorrect Settlement Type: The settlement type specified for the customer settlement does not match the expected or allowed types for the transaction or project.
  Configuration Issues: There may be configuration settings in the SAP system that do not align with the settlement type being used.
  Data Inconsistencies: There could be inconsistencies in the master data or transaction data related to the customer or the settlement type.
  Authorization Issues: The user may not have the necessary authorizations to perform the settlement with the specified type.
  
  Solution:
  To resolve the NAA565 error, you can take the following steps:
  
  
  Check Settlement Type: Verify that the settlement type being used is correct and appropriate for the customer settlement. Ensure that it aligns with the configuration settings in the system.
  
  
  Review Configuration: Go to the configuration settings in the SAP system (transaction code SPRO) and check the settings related to customer settlements. Ensure that the settlement types are correctly defined and that they match the requirements of the transactions.
  
  
  Validate Master Data: Check the master data for the customer and the related projects or orders. Ensure that all necessary fields are filled out correctly and that there are no inconsistencies.
  
  
  User Authorizations: Ensure that the user attempting to perform the settlement has the necessary authorizations to execute the transaction with the specified settlement type.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific details about the settlement types and their configurations.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CJ88 (for project settlements) or KO88 (for order settlements) to understand the context of the error.
  SAP Notes: Check for any SAP Notes related to the NAA565 error message, as they may provide additional insights or patches that could resolve the issue.
  Training and Documentation: Ensure that users involved in settlements are adequately trained and have access to documentation that outlines the correct procedures and configurations.
  
  By following these steps, you should be able to identify and resolve the cause of the NAA565 error in your SAP system.