How To Fix NAA566 - Internal error in update check for customer settlement

SAP Error Message - Details

• Message type: E = Error

• Message class: NAA - Subsequent settlement (Purchasing)

• Message number: 566

• Message text: Internal error in update check for customer settlement

What causes this issue?

You must check whether the customer business volume update has to be
executed from settlement document &V1& or from the follow-on customer
settlement document.
Either document &V1& has
an incorrect billing category (field LFTYP)<(>,<)>
an incorrect entry category (field WRTYP)<(>,<)>
the wrong document category (field WDTYP, which is not a settlement
document).

System Response

Document &V1& cannot be processed.

How to fix this error?

Contact your system adminstrator.

Procedure for System Administrators

Either Customizing settings have been made incorrectly, or, after the
document was created, changes were made to Customizing settings which
are not permitted, or an internal error occurred. Contact SAP if
necessary.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message NAA566 - Internal error in update check for customer settlement ?

  The SAP error message NAA566, which indicates an "Internal error in update check for customer settlement," typically arises during the processing of customer settlements in the SAP system. This error can be caused by various factors, including issues with the configuration, data inconsistencies, or problems with the underlying database.
  Possible Causes:
  
  Configuration Issues: Incorrect settings in the customer settlement configuration can lead to this error.
  Data Inconsistencies: Inconsistent or corrupted data in the database related to customer settlements may trigger this error.
  System Bugs: There may be bugs in the SAP version you are using that could lead to this internal error.
  Authorization Issues: Lack of proper authorizations for the user executing the transaction can also lead to unexpected errors.
  Database Issues: Problems with the database, such as locks or corruption, can cause internal errors during updates.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for customer settlements in the SAP system. Ensure that all necessary parameters are correctly set.
  Data Consistency Check: Run data consistency checks to identify and resolve any inconsistencies in the data related to customer settlements.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that address this specific error. Applying the latest patches or updates may resolve the issue.
  Debugging: If you have access to debugging tools, you can analyze the program or transaction that is causing the error to identify the root cause.
  User Authorizations: Ensure that the user has the necessary authorizations to perform customer settlements.
  Database Maintenance: Perform database maintenance tasks, such as checking for locks or inconsistencies, and resolve any issues found.
  
  Related Information:
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including transaction codes, user IDs, and any relevant logs.
  Transaction Codes: Familiarize yourself with relevant transaction codes related to customer settlements, such as FBS1 (Post Customer Payment) or F-28 (Post Incoming Payments), to better understand the context of the error.
  Documentation: Review SAP documentation and user manuals related to customer settlements for additional insights and troubleshooting steps.
  
  By following these steps, you should be able to diagnose and potentially resolve the NAA566 error in your SAP system.