How To Fix NAA569 - 'Subseq. settlement index' cus. &1, sales area &2, &3, &4 not maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: NAA - Subsequent settlement (Purchasing)

• Message number: 569

• Message text: 'Subseq. settlement index' cus. &1, sales area &2, &3, &4 not maintained

What causes this issue?

The indicator for the subsequent statistic structure is not maintained
for customer &V1& in sales organiztaion &V2&, distribution channel &V3&,
division &V4&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Select the indicator <LS>Subseq.SettlementInd.</> in the customer master
record (sales area data).
Then create a new statistic structure 'S111' (for example, using reports
RMEBEIZ3, RMEBEIK3).
Ensure that the sales areas can be referenced, if necessary, so that the
data for another sales area have to be maintained.
You only need the indicator in the customer master if it has explicitly
been activated in Customizing for settlement documents.
The new structure ensures that all the Settlement Management documents
concerned are included in the subsequent statistics structure of
business volume data.
If you do not create this new structure, only those documents that were
previously the basis for the update will be included. If necessary, you
can display these documents either using the function <LS>detailed
statement</> or the analysis function.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message NAA569 - 'Subseq. settlement index' cus. &1, sales area &2, &3, &4 not maintained ?

  The SAP error message NAA569 indicates that there is an issue with the subsequent settlement index for a specific customer in a particular sales area. This error typically arises in the context of settlement processes, such as when dealing with sales orders, contracts, or billing documents.
  Cause:
  The error message "Subseq. settlement index" indicates that the system is unable to find the necessary configuration or data for the subsequent settlement index for the specified customer and sales area. This can occur due to several reasons:
  
  Missing Configuration: The subsequent settlement index for the customer in the specified sales area has not been maintained in the system.
  Incorrect Sales Area: The sales area specified in the error message may not be correctly set up or may not correspond to the customer master data.
  Data Inconsistency: There may be inconsistencies in the master data or transaction data that prevent the system from processing the settlement correctly.
  
  Solution:
  To resolve the NAA569 error, you can take the following steps:
  
  
  Check Customer Master Data:
  
  Go to the customer master data (transaction code XD03 for display).
  Verify that the customer exists in the specified sales area.
  Ensure that the necessary fields related to subsequent settlement are filled out correctly.
  
  
  
  Maintain Subsequent Settlement Index:
  
  Use transaction code OVK1 to maintain the subsequent settlement index for the customer in the specified sales area.
  Ensure that the index is correctly set up for the customer and sales area combination.
  
  
  
  Review Sales Area Configuration:
  
  Check the configuration of the sales area in the system (transaction code SPRO).
  Ensure that all necessary settings related to sales areas and customer data are correctly configured.
  
  
  
  Check for Data Inconsistencies:
  
  Run any relevant reports or checks to identify inconsistencies in the data that may be causing the issue.
  Correct any inconsistencies found.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for additional guidance on maintaining subsequent settlement indices and resolving related errors.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  XD03 - Display Customer Master
  OVK1 - Maintain Subsequent Settlement Index
  SPRO - Customizing Implementation Guide
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles: Ensure that you have the necessary authorizations to view and maintain customer master data and configuration settings.
  
  By following these steps, you should be able to identify and resolve the cause of the NAA569 error in your SAP system.