How To Fix NAA562 - There is no business volume update for customer settlement &1, item &2


NAA562 - Overview

  • Message type: E = Error

  • Message class: NAA - Subsequent settlement (Purchasing)

  • Message number: 562

  • Message text: There is no business volume update for customer settlement &1, item &2

  • Show details Hide details
  • What causes this issue?

    Translation: almost identical to NAA 157, NAA 158
    The update data created for arrangement &V3& was checked for
    completeness. The update data for customer settlement &V1&, item &V2&
    is missing.
    Possible reasons:
    Previous error message
    The update was not carried out, but has to be for recompilation of
    data.
    Internal error in function "Recompile business volume data"
    The update data was not created.

    System Response

    The function was executed. The business volume data created is,
    however, probably incomplete.

    How to fix this error?

    Analyze this. The analysis function, in particular, can help you do
    this (see print switch). Find the update process and see the messages.
    If you cannot find a reason, then the problem is probably an internal
    program error. Contact SAP with exact details of the problem in which
    the error message occurred.
    Repeat the program run after the problem has been corrected.
    If necessary, contact your system administrator.

    Procedure for System Administrators

    The condition record concerned for arrangement &V3& has the (internal)
    number &V4&.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message NAA562 - There is no business volume update for customer settlement &1, item &2 ?
    The SAP error message NAA562 indicates that there is no business volume update for a customer settlement for a specific customer and item. This error typically arises in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules, where business volumes are calculated and settled.
    
    Cause: Missing Business Volume Data: The most common cause of this error is that there is no business volume data available for the specified customer and item. This could happen if the business volume was not generated or recorded correctly. Incorrect Configuration: There may be configuration issues in the settlement process or in the business volume calculation settings. Timing Issues: The business volume might not have been updated yet due to timing issues in the processing sequence. Data Inconsistencies: There could be inconsistencies in the data that prevent the system from finding the necessary business volume records.
    Solution: Check Business Volume Records: Verify that the business

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