How To Fix NAA387 - Only deletion flags are set (business volume comparison carried out)

SAP Error Message - Details

• Message type: E = Error

• Message class: NAA - Subsequent settlement (Purchasing)

• Message number: 387

• Message text: Only deletion flags are set (business volume comparison carried out)

What causes this issue?

A business volume comparison has already been carried out for a
condition record belonging to arrangement &V1&.
As a result, the arrangement cannot be deleted from the database.

System Response

The condition records of arrangement &V1& are flagged for deletion.
This ensures that they are no longer used in price determination.
However, statistical updating of business volume continues until
settlement accounting is performed again for the arrangement.

How to fix this error?

Perform settlement accounting for arrangement &V1& on settlement date
&V2& to deactivate it. In settlement accounting, it is possible that
only the existing
provisions for income are reversed and the arrangement is assigned the
status 'Final settlement effected'.
Final settlement accounting can be performed any time before the end of
the validity period &V2&.
If necessary, the deletion flag can be removed. However, in this case,
business volume data may be lost. This can be reposted using the
'Subsequent business volume update' function. nachverbucht werden.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message NAA387 - Only deletion flags are set (business volume comparison carried out) ?

  The SAP error message NAA387, which states "Only deletion flags are set (business volume comparison carried out)," typically occurs in the context of the SAP system's handling of business volumes, particularly in the area of contract management or billing.
  Cause:
  This error message indicates that the system has detected that only deletion flags are set for the business volume records. This usually means that the records in question are marked for deletion, and as a result, the system cannot process them further for the intended operation (like billing or reporting). The business volume comparison has been carried out, but since there are no valid records to process (only deletion flags), the operation cannot proceed.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Business Volume Records: 
  
  Navigate to the relevant transaction or report where the error occurred.
  Review the business volume records to see if they are indeed marked for deletion. 
  
  
  
  Remove Deletion Flags:
  
  If the records should not be deleted, you may need to remove the deletion flags. This can typically be done through the relevant transaction (e.g., using transaction codes like VA02 for sales orders or VF02 for billing documents).
  Ensure that the records are valid and should be processed.
  
  
  
  Reprocess the Transaction:
  
  After addressing the deletion flags, attempt to reprocess the transaction that triggered the error.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific module you are working with (e.g., SD, MM, or FI) for any additional guidance on handling deletion flags.
  
  
  
  Check for Custom Logic:
  
  If your organization has custom logic or enhancements in place, ensure that they are not inadvertently causing records to be flagged for deletion.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot determine the cause, consider reaching out to SAP support for further assistance. They may provide insights based on the specific configuration and version of your SAP system.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing business volumes, such as VA02, VF02, or others depending on your specific use case.
  SAP Notes: Search for SAP Notes related to error NAA387 in the SAP Support Portal for any known issues or patches.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing additional insights or solutions.
  
  By following these steps, you should be able to address the NAA387 error and ensure that your business volume records are processed correctly.