How To Fix NAA389 - Settlement documents not required - condition records are deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: NAA - Subsequent settlement (Purchasing)

• Message number: 389

• Message text: Settlement documents not required - condition records are deleted

What causes this issue?

No settlement documents are required. All condition records are
deleted. There are no provisions for accrued income to be reversed.

System Response

The status of the condition records and arrangement &V1& is set to
'Settled'.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message NAA389 - Settlement documents not required - condition records are deleted ?

  The SAP error message NAA389, which states "Settlement documents not required - condition records are deleted," typically occurs in the context of settlement processing in SAP, particularly when dealing with condition records in the pricing or settlement process.
  Cause:
  
  Deleted Condition Records: The primary cause of this error is that the condition records required for the settlement process have been deleted. This can happen if the condition records were manually removed or if there was a data inconsistency.
  Incorrect Configuration: There may be configuration issues in the pricing or settlement settings that lead to the system not finding the necessary condition records.
  Settlement Type: The settlement type being used may not require any settlement documents, leading to this message being triggered.
  
  Solution:
  
  
  Check Condition Records: 
  
  Go to the relevant transaction (e.g., VK13 for displaying condition records) and verify if the condition records exist for the relevant pricing conditions.
  If they are missing, you may need to recreate them.
  
  
  
  Review Settlement Configuration:
  
  Check the configuration settings for the settlement process in the relevant customizing transactions (e.g., SPRO).
  Ensure that the settings align with the requirements of your business processes.
  
  
  
  Analyze Settlement Type:
  
  Review the settlement type being used. Ensure that it is appropriate for the transaction and that it is set up to generate the necessary settlement documents.
  
  
  
  Check for Data Inconsistencies:
  
  Run consistency checks or reports to identify any data inconsistencies that may be causing the issue.
  Use transaction codes like SE16 or SE11 to check the relevant database tables for any anomalies.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message for additional insights or patches that may address the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance, especially if this is impacting business operations.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VK13 (Display Condition), VK11 (Create Condition), and SPRO (Customizing).
  SAP Notes: Search for SAP Notes related to error NAA389 in the SAP Support Portal for any known issues or fixes.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing insights or solutions from other users' experiences.
  
  By following these steps, you should be able to diagnose and resolve the NAA389 error effectively.