How To Fix NAA290 - Item &1 in customer settlement &2 does not exist in the system

SAP Error Message - Details

• Message type: E = Error

• Message class: NAA - Subsequent settlement (Purchasing)

• Message number: 290

• Message text: Item &1 in customer settlement &2 does not exist in the system

What causes this issue?

Customer settlement &V2&, item &V1& is relevant to the business volume
update of a condition record in agreement &V3&.
However, item &V1& in customer settlement &V2& does not exist in the
system.

System Response

Customer settlement &V2&, item &V1& is not included in the function
(detailed statement, set up of statistical data etc.). Therefore, the
data created is incomplete or incorrect.

How to fix this error?

If you require the correct business volume data, customer settlement
&V2&, item &V1& must be in the system.
Contact your system administrator.
The reasons could be:

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

The document was already archived
Hardware or software errors
Internal program errors (document item was not read into internal
buffer ). The condition record concerned has the (internal) number &V4&
.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message NAA290 - Item &1 in customer settlement &2 does not exist in the system ?

  The SAP error message NAA290 indicates that a specific item (denoted as &1) in a customer settlement (denoted as &2) does not exist in the system. This error typically arises in the context of customer settlements, where the system is unable to find the specified item for processing.
  Cause:
  
  Data Entry Error: The item number or customer settlement number may have been entered incorrectly.
  Item Deletion: The item may have been deleted or not created in the system.
  Incorrect Configuration: There may be configuration issues in the settlement process or related modules.
  Timing Issues: The item may not have been posted yet or is in a different status that prevents it from being recognized.
  Authorization Issues: The user may not have the necessary permissions to view or access the item.
  
  Solution:
  
  Verify Input: Check the item number and customer settlement number for any typographical errors. Ensure that the correct values are being used.
  Check Item Existence: Use transaction codes like SE16 or SE11 to check the relevant database tables (e.g., NAAITEM, NAASETTLE) to see if the item exists.
  Review Deletion Logs: If the item was deleted, check the deletion logs or consult with your SAP administrator to understand why it was removed.
  Check Configuration: Review the configuration settings related to customer settlements to ensure everything is set up correctly.
  Consult Documentation: Refer to SAP documentation or help files for additional context on the error and potential fixes.
  User Authorization: Ensure that the user has the necessary authorizations to access the item and settlement.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as NAA1, NAA2, or NAA3 for managing customer settlements.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.