How To Fix NAA288 - Customer settlement &1 does not exist in the system

SAP Error Message - Details

• Message type: E = Error

• Message class: NAA - Subsequent settlement (Purchasing)

• Message number: 288

• Message text: Customer settlement &1 does not exist in the system

What causes this issue?

Customer settlement &V1& no longer exists in the system, but it is
relevant to a condition record in arrangement &V2&.

System Response

Customer settlement &V1& cannot be processed. The data created is
either incomplete or incorrect.

How to fix this error?

Contact your system administrator.
The reasons could be:

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

The document was already archived
Hardware or software errors
Internal program errors (document not read into internal buffer)
The condition record concerned has the (internal) number &V3&.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message NAA288 - Customer settlement &1 does not exist in the system ?

  The SAP error message NAA288, which states "Customer settlement &1 does not exist in the system," typically occurs in the context of customer settlements in SAP, particularly when dealing with the settlement of costs or revenues in projects or internal orders. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Non-Existent Settlement: The specified customer settlement (indicated by &1) does not exist in the system. This could be due to a typo in the settlement ID or the settlement not being created or saved properly.
  Incorrect Configuration: The configuration settings for customer settlements may not be set up correctly, leading to the system not recognizing the settlement.
  Data Deletion: The settlement record may have been deleted or archived, making it unavailable for processing.
  Authorization Issues: The user may not have the necessary authorizations to view or access the customer settlement data.
  Incorrect Transaction Code: The transaction code used may not be appropriate for the operation being performed, leading to the system not finding the expected data.
  
  Solutions:
  
  Verify Settlement ID: Check the settlement ID you are using to ensure it is correct. Look for any typographical errors.
  Check Existence: Use transaction codes like SE16 or SE11 to check the relevant database tables (e.g., COSS, COSP, or COKA) to see if the settlement record exists.
  Review Configuration: Ensure that the configuration for customer settlements is correctly set up in the system. This may involve checking the settings in the controlling (CO) module.
  User Authorizations: Confirm that the user has the necessary authorizations to access customer settlements. This may require coordination with your SAP security team.
  Consult Documentation: Review SAP documentation or help files related to customer settlements to ensure that you are following the correct procedures.
  Check for Deletion/Archiving: If the settlement was deleted or archived, you may need to restore it or create a new settlement.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CJI3 (Project Actual Line Items), CJI5 (Project Actual/Plan/Variance), and KSB1 (Cost Centers: Actual Line Items) to analyze related data.
  SAP Notes: Check SAP Notes for any known issues or patches related to customer settlements that may address this error.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP helpdesk for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the NAA288 error in your SAP system.