How To Fix NAA287 - Item &, customer settlement & does not exist in the system (no check)

SAP Error Message - Details

• Message type: E = Error

• Message class: NAA - Subsequent settlement (Purchasing)

• Message number: 287

• Message text: Item &, customer settlement & does not exist in the system (no check)

What causes this issue?

Item &V1& in customer settlement &V2& has to be checked for the update
of subsequent business volume data for a condition record in
arrangement &V3&.
The item could be relevant for this, however, it is no longer in the
system.

System Response

The business volume data cannot be checked and may not be able to be
updated.
The data created may be incomplete.

How to fix this error?

Check the business volume data for arrangement &V3&.
Contact your system administrator.
Possible reasons are:

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

The document was already archived
Hardware or software errors
Internal program errors (document was not read into internal buffer)
The condition record has the (internal) number &V4&.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message NAA287 - Item &, customer settlement & does not exist in the system (no check) ?

  The SAP error message NAA287 indicates that there is an issue with a specific item and customer settlement that does not exist in the system. This error typically arises in the context of financial transactions, particularly in the area of accounts receivable or accounts payable, where the system is unable to find the specified item or customer settlement record.
  Cause:
  
  Incorrect Item or Customer Code: The item or customer code entered may be incorrect or misspelled.
  Data Deletion: The item or customer settlement record may have been deleted or archived in the system.
  Configuration Issues: There may be configuration issues in the system that prevent the proper linking of items and customer settlements.
  Missing Master Data: The necessary master data for the customer or item may not be set up in the system.
  Transaction Type: The transaction type being processed may not be valid for the specified item or customer.
  
  Solution:
  
  Verify Codes: Check the item and customer codes for accuracy. Ensure that they are correctly entered and exist in the system.
  Check Master Data: Ensure that the customer and item master data are correctly set up and active in the system.
  Review Deletion/Archiving: Investigate if the item or customer settlement has been deleted or archived. If so, you may need to restore it or create a new record.
  Configuration Review: Review the configuration settings related to customer settlements and ensure they are correctly set up.
  Transaction Type Validation: Ensure that the transaction type you are trying to process is valid for the item and customer in question.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the error message.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SE16 or SE11 to check the relevant database tables for the item and customer records.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the root cause of the NAA287 error and implement the necessary solutions to resolve it.