How To Fix NAA286 - Customer settlement &1 does not exist in the system (no check)

SAP Error Message - Details

• Message type: E = Error

• Message class: NAA - Subsequent settlement (Purchasing)

• Message number: 286

• Message text: Customer settlement &1 does not exist in the system (no check)

What causes this issue?

An update of subsequent business volume data for a condition record in
arrangement &V2& has to be checked for customer settlement &V1&.
The customer settlement may be relevant for this, however, the document
is no longer in the system.

System Response

The business volume data can neither be checked nor updated.
The data created may be incomplete.

How to fix this error?

Check the business volume data for arrangement &V2&.
Contact your system administrator.
The reasons could be:

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

The document was already archived
Hardware or software errors
Internal program errors (document was not read into internal buffer)
The condition record concerned has the (internal) number &V3&.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message NAA286 - Customer settlement &1 does not exist in the system (no check) ?

  The SAP error message NAA286 indicates that a customer settlement for a specific entity (denoted by &1) does not exist in the system. This error typically arises in the context of financial transactions, particularly when dealing with customer settlements in SAP's Financial Accounting (FI) or Controlling (CO) modules.
  Cause:
  
  Missing Settlement Data: The specified customer settlement record may not have been created or may have been deleted.
  Incorrect Input: The input parameters (like customer ID, settlement ID, etc.) may be incorrect or misspecified.
  Data Synchronization Issues: There may be issues with data synchronization between different modules or systems, leading to missing records.
  Authorization Issues: The user may not have the necessary authorizations to view or access the settlement data.
  
  Solution:
  
  Verify Input Parameters: Check the parameters you are using to ensure they are correct. Make sure that the customer ID or settlement ID is valid and exists in the system.
  Check for Existing Settlements: Use transaction codes like FBL5N (Customer Line Item Display) or F-28 (Post Incoming Payments) to check if the settlement exists for the specified customer.
  Create Missing Settlement: If the settlement does not exist, you may need to create it manually or ensure that the process that generates these settlements is functioning correctly.
  Data Consistency Check: Run consistency checks or reports to identify any discrepancies in the data. This can help in identifying if there are any missing records.
  Authorization Check: Ensure that the user has the necessary permissions to access the settlement data. You may need to consult with your SAP security team to verify this.
  Consult Documentation: Refer to SAP documentation or help files for more specific guidance related to the transaction or process you are working with.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that can help you navigate customer settlements, such as FBL5N, F-28, or FB03 (Display Document).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts who can provide more tailored assistance based on your specific system configuration and business processes.
  
  By following these steps, you should be able to diagnose and resolve the NAA286 error effectively.