How To Fix NAA284 - There are no document conditions for the customer settlement &1

SAP Error Message - Details

• Message type: E = Error

• Message class: NAA - Subsequent settlement (Purchasing)

• Message number: 284

• Message text: There are no document conditions for the customer settlement &1

What causes this issue?

Customer settlement &V1& does not have any document conditions (missing
number).

System Response

No business volume can be determined.

How to fix this error?

Check for this.
Contact your system administrator, as an internal error has occurred.
Customer settlements always have document conditions.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message NAA284 - There are no document conditions for the customer settlement &1 ?

  The SAP error message NAA284, which states "There are no document conditions for the customer settlement &1," typically occurs in the context of customer settlements in SAP, particularly when dealing with the settlement of sales orders, contracts, or other financial documents.
  Cause:
  The error message indicates that the system could not find any document conditions related to the specified customer settlement. This can happen due to several reasons:
  
  Missing or Incorrect Data: The customer settlement document may not have been created correctly, or the necessary conditions (like pricing conditions) are missing.
  Settlement Document Not Created: The settlement document may not have been generated yet, or it may have been deleted or not saved properly.
  Incorrect Configuration: There may be issues with the configuration of the settlement process in the system, leading to the absence of expected conditions.
  Data Inconsistencies: There could be inconsistencies in the data related to the customer, sales orders, or contracts that prevent the system from finding the necessary conditions.
  
  Solution:
  To resolve the NAA284 error, you can take the following steps:
  
  
  Check Document Conditions: Verify that the necessary document conditions exist for the customer settlement. This can be done by checking the relevant sales orders or contracts associated with the customer.
  
  
  Review Settlement Document: Ensure that the settlement document has been created correctly. If it has not been created, you may need to initiate the settlement process again.
  
  
  Configuration Review: Check the configuration settings related to customer settlements in your SAP system. Ensure that all necessary settings are correctly configured.
  
  
  Data Consistency Check: Perform a data consistency check to ensure that there are no discrepancies in the related documents. This may involve checking the customer master data, sales order data, and any related pricing conditions.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the settlement process and the conditions required.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA02 (Change Sales Order), VA03 (Display Sales Order), and others that may be involved in the settlement process.
  SAP Notes: Check for any SAP Notes related to error NAA284 for additional insights or patches that may address the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the NAA284 error and implement a suitable solution.