How To Fix NAA289 - Customer settlement &1 is a settlement document (no update)

SAP Error Message - Details

• Message type: E = Error

• Message class: NAA - Subsequent settlement (Purchasing)

• Message number: 289

• Message text: Customer settlement &1 is a settlement document (no update)

What causes this issue?

Customer settlement &V1& is a settlement document for rebate arrangement
&V2&.
This is not permitted.

System Response

The document will not be processed.

How to fix this error?

An internal error occurred.
Contact your system administrator.

Procedure for System Administrators

Contact SAP.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message NAA289 - Customer settlement &1 is a settlement document (no update) ?

  The SAP error message NAA289 indicates that there is an issue with a customer settlement document. Specifically, it means that the system has identified that the document in question is a settlement document and therefore cannot be updated in the way that is being attempted.
  Cause:
  
  Settlement Document Status: The document you are trying to modify or process is already classified as a settlement document. Settlement documents are typically finalized and cannot be changed.
  Incorrect Processing: The operation you are trying to perform (e.g., posting, changing, or deleting) is not allowed on settlement documents.
  Configuration Issues: There may be configuration settings in the system that are preventing the update of settlement documents.
  
  Solution:
  
  Review Document Status: Check the status of the document you are trying to work with. If it is indeed a settlement document, you will need to follow the appropriate procedures for handling such documents.
  Use Correct Transaction: Ensure that you are using the correct transaction code or process for the operation you want to perform. If you need to make changes, you may need to reverse the settlement or create a new document.
  Consult Documentation: Refer to SAP documentation or help resources for guidance on how to handle settlement documents properly.
  Contact Support: If you are unsure how to proceed or if the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert.
  
  Related Information:
  
  Settlement Process: Understand the settlement process in SAP, including how documents are created, processed, and finalized.
  Transaction Codes: Familiarize yourself with relevant transaction codes related to customer settlements, such as F-28 (Post Incoming Payments) or F-32 (Clear Customer).
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
  User Permissions: Ensure that you have the necessary permissions to perform the actions you are attempting on the document.
  
  By following these steps, you should be able to address the NAA289 error and proceed with your SAP operations effectively.