How To Fix NAA289 - Customer settlement &1 is a settlement document (no update)


NAA289 - Overview

  • Message type: E = Error

  • Message class: NAA - Subsequent settlement (Purchasing)

  • Message number: 289

  • Message text: Customer settlement &1 is a settlement document (no update)

  • Show details Hide details
  • What causes this issue?

    Customer settlement &V1& is a settlement document for rebate arrangement
    &V2&.
    This is not permitted.

    System Response

    The document will not be processed.

    How to fix this error?

    An internal error occurred.
    Contact your system administrator.

    Procedure for System Administrators

    Contact SAP.

    Error message extract from SAP system. Copyright SAP SE.


NAA289 - Details

  • The SAP error message NAA289 indicates that there is an issue with a customer settlement document. Specifically, it means that the system has identified that the document in question is a settlement document and therefore cannot be updated in the way that is being attempted.
    
    Cause: Settlement Document Status: The document you are trying to modify or process is already classified as a settlement document. Settlement documents are typically finalized and cannot be changed. Incorrect Processing: The operation you are trying to perform (e.g., posting, changing, or deleting) is not allowed on settlement documents.
    Configuration Issues: There may be configuration settings in the system that are preventing the update of settlement documents.
    Solution: Review Document Status: Check the status of the document you are trying to work with. If it is indeed a settlement document, you will need to follow the appropriate procedures for handling such documents. Use Correct Transaction: Ensure that you are using the correct

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