How To Fix MSR_SD037 - Items cannot be changed; you are not authorized

SAP Error Message - Details

• Message type: E = Error

• Message class: MSR_SD - Multistep returns

• Message number: 037

• Message text: Items cannot be changed; you are not authorized

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MSR_SD037 - Items cannot be changed; you are not authorized ?

  The SAP error message MSR_SD037 indicates that a user is attempting to change items in a sales document (such as a sales order or delivery) but does not have the necessary authorization to perform that action. This is a common issue in SAP systems where user roles and authorizations are strictly managed to ensure data integrity and security.
  Cause:
  
  Authorization Issues: The user does not have the required authorization object to change the specific items in the sales document. This could be due to missing roles or insufficient permissions assigned to the user.
  Document Status: The document may be in a status that does not allow changes (e.g., completed, locked, or in a certain workflow).
  Field-Level Security: Certain fields may have restrictions based on user roles, preventing changes to those fields.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error to check the authorization check that failed. This will provide insight into which specific authorization object is missing.
  Review the user's roles and authorizations in transaction code PFCG. Ensure that the user has the necessary roles that include permissions for changing sales documents.
  
  
  
  Modify User Roles:
  
  If the user lacks the necessary authorizations, work with your SAP security team to modify the user's roles or create a new role that includes the required authorizations for sales document changes.
  
  
  
  Document Status:
  
  Verify the status of the sales document. If it is in a status that does not allow changes, you may need to change the status or create a new document if necessary.
  
  
  
  Consult with SAP Basis or Security Team:
  
  If you are unable to resolve the issue through the above steps, consult with your SAP Basis or security team for further assistance. They can help identify and rectify any underlying authorization issues.
  
  
  
  Related Information:
  
  Authorization Objects: Common authorization objects related to sales documents include V_VBAK_VKO (Sales Document: Authorization for Sales Organization) and V_VBAK_AAT (Sales Document: Authorization for Activity).
  Transaction Codes:
  
  SU53: Display Authorization Check
  PFCG: Role Maintenance
  VA02: Change Sales Order (if applicable)
  
  
  Documentation: Refer to SAP documentation or your organization's internal guidelines for managing user roles and authorizations.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.