How To Fix MSR_SD038 -

SAP Error Message - Details

• Message type: E = Error

• Message class: MSR_SD - Multistep returns

• Message number: 038

• Message text:

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message MSR_SD038 - ?

  The SAP error message MSR_SD038 typically relates to issues in the Sales and Distribution (SD) module, particularly concerning the processing of sales documents or related data. While the exact cause can vary based on the specific context in which the error occurs, here are some common causes and potential solutions:
  Cause:
  
  Missing Data: The error may arise due to missing or incomplete data in the sales document, such as missing customer information, material master data, or pricing conditions.
  Configuration Issues: There may be configuration issues in the SD module, such as incorrect settings in the sales document type or item category.
  Master Data Issues: Problems with master data, such as customer or material records not being properly set up or activated.
  Authorization Issues: The user may not have the necessary authorizations to perform the action related to the sales document.
  System Errors: There could be temporary system errors or inconsistencies in the database.
  
  Solution:
  
  Check Data Completeness: Review the sales document for any missing or incomplete fields. Ensure that all required data is filled in correctly.
  Review Configuration: Check the configuration settings for the sales document type and item category in the SAP Customizing Implementation Guide (IMG). Ensure that they are set up correctly.
  Validate Master Data: Verify that the customer and material master data are correctly maintained and active. Check for any inconsistencies or missing information.
  Authorization Check: Ensure that the user has the necessary authorizations to access and process the sales document. Consult with your SAP security team if needed.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or information that could provide more context about the issue.
  Consult SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), and VA03 (Display Sales Order) to navigate and troubleshoot sales documents.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  Documentation: Refer to SAP documentation for the Sales and Distribution module for detailed information on configuration and troubleshooting.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP support team or consult with SAP directly for further assistance.