How To Fix MSR_SD036 - &1 of the &2 selected items cannot be changed; you are not authorized

SAP Error Message - Details

• Message type: E = Error

• Message class: MSR_SD - Multistep returns

• Message number: 036

• Message text: &1 of the &2 selected items cannot be changed; you are not authorized

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MSR_SD036 - &1 of the &2 selected items cannot be changed; you are not authorized ?

  The SAP error message MSR_SD036 indicates that you are trying to change certain items in a sales document (like a sales order or delivery) but do not have the necessary authorization to do so. The message typically includes placeholders like &1 and &2, which represent the number of items and the type of document, respectively.
  Cause:
  
  Authorization Issues: The most common cause of this error is that the user does not have the required authorization to modify the selected items in the sales document. This could be due to missing roles or permissions in the user's profile.
  Document Status: The document may be in a status that does not allow changes (e.g., completed, locked, or in a certain workflow).
  Item-Specific Restrictions: Certain items may have specific restrictions based on their characteristics (e.g., items that are already delivered or invoiced).
  
  Solution:
  
  
  Check User Authorizations:
  
  Review the user's roles and authorizations in the SAP system. Ensure that the user has the necessary permissions to change the items in the sales document.
  You can use transaction code SU53 to check the last authorization check and see what specific authorization is missing.
  
  
  
  Document Status:
  
  Verify the status of the sales document. If it is in a status that does not allow changes, you may need to change the status or create a new document.
  If the document is locked, check if it can be unlocked or if you need to wait for the lock to be released.
  
  
  
  Consult with SAP Security Team:
  
  If you do not have the necessary authorizations, contact your SAP security or basis team to request the required access.
  
  
  
  Review Item-Specific Restrictions:
  
  Check if the items you are trying to change have any specific restrictions or conditions that prevent modifications. This may involve reviewing item statuses or related documents.
  
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  VA02: Change Sales Order
  VL02N: Change Outbound Delivery
  VA03: Display Sales Order (to check the document without making changes)
  
  
  
  SAP Notes: Look for any relevant SAP Notes that may address specific issues related to this error message.
  
  
  Documentation: Review SAP documentation or help files related to sales order processing and authorization management for further insights.
  
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.