How To Fix MSR_SD035 - You are not authorized to release CMR; document is blocked for refunding

MSR_SD035 - Overview

• Message type: E = Error

• Message class: MSR_SD - Multistep returns

• Message number: 035

• Message text: You are not authorized to release CMR; document is blocked for refunding

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MSR_SD035 - You are not authorized to release CMR; document is blocked for refunding ?

  The SAP error message MSR_SD035 indicates that a user is not authorized to release a Customer Master Record (CMR) because the document is blocked for refunding. This typically occurs in the context of sales and distribution processes where certain documents are restricted from being processed due to specific conditions or authorizations.
  
  Cause:
  
  Authorization Issues: The user attempting to release the CMR does not have the necessary permissions or roles assigned to perform this action.
  Document Status: The document may be in a blocked status due to various reasons, such as pending approvals, compliance checks, or other business rules that prevent it from being processed.
  Configuration Settings: There may be specific configuration settings in the SAP system that enforce blocking of documents under certain conditions, such as refunding scenarios.
  
  
  Solution:
  
  
  Check User Authorizations:
  
  Verify the user’s roles and authorizations in the SAP system. Ensure that the user has the necessary permissions to release CMRs and handle refunding processes.
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