How To Fix MSR_REFUND013 - &1: No follow-up document created

SAP Error Message - Details

• Message type: E = Error

• Message class: MSR_REFUND - Messages for FDM-Transactions

• Message number: 013

• Message text: &1: No follow-up document created

What causes this issue?

The follow-up document could not be created because of an error or
because you cancelled document creation.

System Response

A follow-up document is not created.

How to fix this error?

If you cancelled document creation, you can revise your decision as to
which items you want to include in the follow-up document before you
create it again.
In the case of an unspecified error, contact your system administrator.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message MSR_REFUND013 - &1: No follow-up document created ?

  The SAP error message MSR_REFUND013 with the text "No follow-up document created" typically occurs in the context of the SAP system when dealing with refund processing or related financial transactions. This error indicates that the system was unable to create a follow-up document for a refund request or transaction.
  Causes:
  
  Missing Configuration: The necessary configuration for follow-up documents may not be set up correctly in the system.
  Incorrect Document Status: The original document may not be in a status that allows for a follow-up document to be created.
  Data Inconsistencies: There may be inconsistencies or missing data in the original transaction that prevent the creation of the follow-up document.
  Authorization Issues: The user may not have the necessary authorizations to create follow-up documents.
  System Errors: There could be a temporary system error or issue that is preventing the document creation.
  
  Solutions:
  
  Check Configuration: Verify that the configuration for refund processing and follow-up documents is correctly set up in the system. This may involve checking the relevant customizing settings in the SAP IMG (Implementation Guide).
  Review Document Status: Ensure that the original document is in a valid status for processing. If it is blocked or completed, it may not allow for follow-up actions.
  Validate Data: Check the original transaction for any missing or incorrect data. Ensure that all required fields are filled out correctly.
  User Authorizations: Confirm that the user attempting to create the follow-up document has the necessary permissions and roles assigned in the SAP system.
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may be involved in the refund process, such as FB60 (Enter Incoming Invoice), FB65 (Enter Outgoing Invoice), or FBL1N (Vendor Line Item Display).
  SAP Notes: Check the SAP Support Portal for any notes related to the error message MSR_REFUND013, as there may be specific patches or updates that address this issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after following these steps, it may be necessary to involve your SAP support team or consult with SAP directly for further assistance.