How To Fix MSR_REFUND015 - &1: No items available; display not possible


SAP Error Message - Details

  • Message type: E = Error

  • Message class: MSR_REFUND - Messages for FDM-Transactions

  • Message number: 015

  • Message text: &1: No items available; display not possible

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message MSR_REFUND015 - &1: No items available; display not possible ?

    The SAP error message MSR_REFUND015 with the text "&1: No items available; display not possible" typically occurs in the context of refund processing or when trying to display certain items in the system. This error indicates that there are no items available for the specified criteria, which prevents the display of the relevant information.

    Causes:

    1. No Matching Data: The most common cause is that there are no items that match the selection criteria you have entered. This could be due to incorrect filters or parameters.
    2. Data Deletion: The items you are trying to access may have been deleted or are no longer available in the system.
    3. Authorization Issues: Sometimes, the user may not have the necessary authorizations to view certain items, leading to the perception that no items are available.
    4. Incorrect Configuration: There may be configuration issues in the system that prevent the retrieval of the relevant data.
    5. Timing Issues: If the data is being processed or updated, it may not be available for display at that moment.

    Solutions:

    1. Check Selection Criteria: Review the selection criteria you are using to ensure they are correct. Make sure you are looking for the right items and that the filters are set appropriately.
    2. Verify Data Availability: Check if the items you are trying to access exist in the system. You can do this by querying the database or using other transaction codes to see if the data is present.
    3. User Authorizations: Ensure that you have the necessary authorizations to view the items. You may need to contact your SAP security team to verify your access rights.
    4. Consult with IT Support: If you suspect a configuration issue or if the problem persists, it may be necessary to consult with your SAP support team or IT department to investigate further.
    5. Wait and Retry: If the issue is related to data processing, waiting for a while and then trying again may resolve the issue.

    Related Information:

    • Transaction Codes: Depending on the context of the error, you may be using specific transaction codes related to refunds or item displays (e.g., VF03 for displaying billing documents).
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
    • Documentation: Review the relevant SAP documentation for the module you are working with (e.g., SAP SD for Sales and Distribution) to understand the expected behavior and troubleshooting steps.

    If the issue persists after trying the above solutions, it may be beneficial to gather more details about the context in which the error occurs and escalate the issue to SAP support for further assistance.

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