How To Fix MSR_REFUND014 - &1: Error while creating follow-up document

SAP Error Message - Details

• Message type: E = Error

• Message class: MSR_REFUND - Messages for FDM-Transactions

• Message number: 014

• Message text: &1: Error while creating follow-up document

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MSR_REFUND014 - &1: Error while creating follow-up document ?

  The SAP error message MSR_REFUND014 typically indicates that there was an issue while trying to create a follow-up document in the context of a refund process. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect information in the original document.
  Configuration Issues: The system configuration for the refund process may not be set up correctly, leading to errors when attempting to create follow-up documents.
  Authorization Issues: The user may not have the necessary authorizations to create follow-up documents.
  System Errors: There could be temporary system issues or bugs that are causing the error.
  Missing Master Data: Required master data (like customer or vendor information) may be missing or incomplete.
  
  Solutions:
  
  Check Data: Review the original document for any missing or incorrect data. Ensure that all required fields are filled out correctly.
  Review Configuration: Check the configuration settings related to the refund process in the SAP system. Ensure that all necessary settings are correctly defined.
  Authorization Check: Verify that the user has the appropriate authorizations to create follow-up documents. If not, contact your system administrator to grant the necessary permissions.
  System Logs: Check the system logs (transaction codes like SLG1) for more detailed error messages that can provide additional context about the issue.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for any known issues or patches that may resolve the problem.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it appears to be a system bug.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as:
  
  SE11: Data Dictionary
  SE37: Function Module
  SLG1: Application Log
  
  
  SAP Notes: Search for SAP Notes related to the error message MSR_REFUND014 in the SAP Support Portal for any specific fixes or updates.
  User Forums: Check SAP community forums or other user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.