How To Fix MSR_REFUND012 - &1: Follow-up document &2 was created successfully

SAP Error Message - Details

• Message type: E = Error

• Message class: MSR_REFUND - Messages for FDM-Transactions

• Message number: 012

• Message text: &1: Follow-up document &2 was created successfully

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MSR_REFUND012 - &1: Follow-up document &2 was created successfully ?

  The SAP error message MSR_REFUND012 typically indicates that a follow-up document has been created successfully in the system, but it may also imply that there is an issue or a specific condition that needs to be addressed regarding the refund process.
  Cause:
  
  Follow-Up Document Creation: The message indicates that a follow-up document (such as a credit memo or refund document) has been generated successfully. This is usually part of a process where a refund is being issued to a customer.
  Business Process Flow: The message may arise in the context of a business process where a refund is being processed, and the system is confirming that the necessary follow-up document has been created.
  Configuration Issues: There may be configuration settings in the SAP system that are not aligned with the expected behavior of the refund process.
  
  Solution:
  
  Review the Follow-Up Document: Check the follow-up document that has been created (indicated by &2 in the message). Ensure that it meets the business requirements and is correctly processed.
  Check for Additional Messages: Look for any additional error messages or warnings that may provide more context about the situation. Sometimes, the follow-up document creation may be successful, but there could be other issues that need to be resolved.
  Configuration Review: If the message is unexpected, review the configuration settings related to refunds and follow-up documents in the SAP system. Ensure that all necessary settings are correctly configured.
  Consult Documentation: Refer to SAP documentation or help resources for more detailed information about the specific transaction or process you are working with.
  Contact Support: If the issue persists or if you need further assistance, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored guidance based on your specific system setup.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may be involved in the refund process, such as FB60 (Enter Incoming Invoices) or FB65 (Enter Credit Memos).
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message. SAP Notes can provide insights into specific bugs or configuration recommendations.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same message and can share their solutions.
  
  By following these steps, you should be able to address the situation related to the MSR_REFUND012 message effectively.