Message type: E = Error
Message class: MSR_REFUND - Messages for FDM-Transactions
Message number: 010
Message text: Split quantity differs from open quantity for refunding
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MSR_REFUND010
- Split quantity differs from open quantity for refunding ?The SAP error message MSR_REFUND010 indicates that there is a discrepancy between the split quantity you are trying to process for a refund and the open quantity available for that refund. This typically occurs in the context of processing returns or refunds in the SAP system, particularly in the Retail or Sales and Distribution (SD) modules.
Cause: Quantity Mismatch: The quantity you are attempting to refund (split quantity) does not match the quantity that is still open for refunding. This can happen if: The quantity has already been partially refunded. The quantity you are trying to refund exceeds the available open quantity. There are multiple items or line items involved, and the quantities are not aligned. Data Entry Errors: Manual entry errors during the refund process can lead to incorrect quantities being specified. System
Configuration Issues: There may be configuration settings in the SAP system that affect how refunds are processed, leading to discrepancies.
Solution: Verify Open Quantities: Check
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