How To Fix MSR_REFUND010 - Split quantity differs from open quantity for refunding

MSR_REFUND010 - Overview

• Message type: E = Error

• Message class: MSR_REFUND - Messages for FDM-Transactions

• Message number: 010

• Message text: Split quantity differs from open quantity for refunding

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MSR_REFUND010 - Split quantity differs from open quantity for refunding ?

  The SAP error message MSR_REFUND010 indicates that there is a discrepancy between the split quantity you are trying to process for a refund and the open quantity available for that refund. This typically occurs in the context of processing returns or refunds in the SAP system, particularly in the Retail or Sales and Distribution (SD) modules.
  
  Cause:
  
  
  Quantity Mismatch: The quantity you are attempting to refund (split quantity) does not match the quantity that is still open for refunding. This can happen if:
  
  The quantity has already been partially refunded.
  The quantity you are trying to refund exceeds the available open quantity.
  There are multiple items or line items involved, and the quantities are not aligned.
  
  
  
  Data Entry Errors: Manual entry errors during the refund process can lead to incorrect quantities being specified.
  
  
  System 
  Configuration Issues: There may be configuration settings in the SAP system that affect how refunds are processed, leading to discrepancies.
  
  
  
  Solution:
  
  
  Verify Open Quantities: Check