How To Fix MSR_REFUND008 - You can only create manual splits at order-item level


MSR_REFUND008 - Overview

  • Message type: E = Error

  • Message class: MSR_REFUND - Messages for FDM-Transactions

  • Message number: 008

  • Message text: You can only create manual splits at order-item level

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message MSR_REFUND008 - You can only create manual splits at order-item level ?
    The SAP error message MSR_REFUND008 indicates that there is an issue with the way a refund or return is being processed, specifically related to the splitting of items at the order-item level. This error typically arises in the context of processing returns or refunds in the SAP system, particularly when dealing with sales orders or service orders.
    
    Cause: The error occurs when the system detects that a manual split is being attempted at a level that is not allowed. In SAP, certain operations, such as refunds or returns, can only be performed at the order-item level. If you are trying to create a split at a higher level (like the order level) or if the system is configured to only allow splits at the item level, this error will be triggered.
    Solution: To resolve the MSR_REFUND008 error, consider the following steps: Check the Split Level: Ensure that you are attempting to create the split at

    Already have an account? Login here!




Instant HelpGet instant SAP help. Sign up for our Free Essentials Plan.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo simplifies finding the accurate answers to SAP message errors. I now use every week. A must have tool for anyone working with SAP! Highly recommended!
Rate 1
Kent Bettisworth
Executive SAP Consultant