How To Fix MSR_REFUND008 - You can only create manual splits at order-item level

MSR_REFUND008 - Overview

• Message type: E = Error

• Message class: MSR_REFUND - Messages for FDM-Transactions

• Message number: 008

• Message text: You can only create manual splits at order-item level

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MSR_REFUND008 - You can only create manual splits at order-item level ?

  The SAP error message MSR_REFUND008 indicates that there is an issue with the way a refund or return is being processed, specifically related to the splitting of items at the order-item level. This error typically arises in the context of processing returns or refunds in the SAP system, particularly when dealing with sales orders or service orders.
  
  Cause:
  The error occurs when the system detects that a manual split is being attempted at a level that is not allowed. In SAP, certain operations, such as refunds or returns, can only be performed at the order-item level. If you are trying to create a split at a higher level (like the order level) or if the system is configured to only allow splits at the item level, this error will be triggered.
  
  Solution:
  To resolve the MSR_REFUND008 error, consider the following steps:
  
  
  Check the Split Level: Ensure that you are attempting to create the split at