Message type: E = Error
Message class: MSR_REFUND - Messages for FDM-Transactions
Message number: 017
Message text: &1 &2 &3
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MSR_REFUND017
- &1 &2 &3 ?The SAP error message MSR_REFUND017 typically relates to issues with refund processing in the SAP system, particularly in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. The message usually indicates that there is a problem with the refund request, such as missing or incorrect data.
Cause: The error message MSR_REFUND017 can be triggered by several factors, including but not limited to: Missing Data: Required fields for processing the refund are not filled in or are incorrect. Invalid Configuration: The configuration settings for refunds in the system may not be set up correctly. Business Rules: The business rules defined for processing refunds may not allow the current transaction. Data Inconsistencies: There may be inconsistencies in the data related to the customer, invoice, or payment that is being refunded.
Solution: To resolve the error, you can take the following steps: Check Required Fields: Ensure that all required fields for the refund request are
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MSR_REFUND016
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MSR_REFUND018
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MSR_REFUND019
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