How To Fix MN383 - Settlement data (provisions for income) inconsistent (internal error)

SAP Error Message - Details

• Message type: E = Error

• Message class: MN - Message class for subsequent settlement (Purchasing)

• Message number: 383

• Message text: Settlement data (provisions for income) inconsistent (internal error)

What causes this issue?

The settlement data (provisions for income requiring dissolution/
reversal) for a condition record belonging to rebate arrangement &V1&
are inconsistent.
A discrepancy has been discovered between the provisions for income to
be dissolved for the condition record and the sum of the provisions for
income to be dissolved at the levels tax code/plant (depending on the
settlement type).
Provisions for income amounting to &V3& in the arrangement currency are
to be dissolved for the condition record. The sum of the provisions to
be dissolved for the tax codes/plants amounts to &V4&.
The problem may be due to one of the following reasons:
Incorrect changes to the settlement structures in a user exit
Program error in the distribution program in the system for distributing
income among the tax codes or plants.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

Settlement accounting for rebate arrangement &V1& has not been carried
out to avoid possible settlement problems.

How to fix this error?

Since this is a program error, please contact your system administrator.

Procedure for System Administrators

If you are sure that this is not a problem relating to the user exit,
contact SAP, giving details of the circumstances in which the message
occurred.
The condition record concerned has (internal) number &V2&.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message MN383 - Settlement data (provisions for income) inconsistent (internal error) ?

  The SAP error message MN383, which states "Settlement data (provisions for income) inconsistent (internal error)," typically occurs during the settlement process in SAP, particularly in the context of internal orders, projects, or cost centers. This error indicates that there is an inconsistency in the settlement data related to provisions for income, which can prevent the successful completion of the settlement process.
  Causes:
  
  Data Inconsistency: There may be inconsistencies in the data related to the internal order or project, such as mismatched amounts or missing entries.
  Configuration Issues: Incorrect configuration settings in the settlement profile or related master data can lead to this error.
  Missing or Incorrect Master Data: If the master data for the cost objects (like internal orders or projects) is incomplete or incorrect, it can cause settlement issues.
  Posting Errors: Previous postings that were not correctly processed or reversed can lead to inconsistencies.
  System Bugs: Occasionally, this error can be caused by bugs in the SAP system or specific patches that have not been applied.
  
  Solutions:
  
  Check Data Consistency: Use transaction codes like KOB1 (for order line items) or CJI3 (for project line items) to review the relevant data. Look for any discrepancies in amounts, dates, or other relevant fields.
  Review Settlement Profile: Ensure that the settlement profile assigned to the internal order or project is correctly configured. Check the settings for the allocation of costs and revenues.
  Correct Master Data: Verify that all necessary master data is complete and accurate. This includes checking the internal order, project definitions, and any related cost elements.
  Reprocess Previous Postings: If there are any previous postings that are causing issues, consider reversing or correcting them. Use transaction codes like KSV5 to analyze the settlement history.
  Run Consistency Checks: Use transaction code OKB9 to run consistency checks on the internal orders or projects to identify and rectify any inconsistencies.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve known issues.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as KOB1, CJI3, OKB9, and KO88 (for settlement).
  Documentation: Review SAP documentation related to internal orders, project systems, and settlement processes for additional insights.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the underlying issues causing the MN383 error in SAP.