How To Fix MN384 - PO history data for purchasing document & faulty

SAP Error Message - Details

• Message type: E = Error

• Message class: MN - Message class for subsequent settlement (Purchasing)

• Message number: 384

• Message text: PO history data for purchasing document & faulty

What causes this issue?

Item &V4& of invoice document &V3& relates to item &V2& of purchasing
document &V1&. A corresponding PO history record should therefore
exist. However, this is not the case.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Please look into this situation. It is probably due to data
inconsistency, which must be corrected.
If necessary, contact your system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message MN384 - PO history data for purchasing document & faulty ?

  The SAP error message MN384 indicates that there is an issue with the purchase order (PO) history data for a specific purchasing document. This error typically arises when there is a discrepancy or inconsistency in the historical data related to the purchase order, which can prevent certain operations from being completed successfully.
  Cause:
  
  
  Data Inconsistency: The most common cause of this error is that the historical data for the purchasing document is inconsistent or corrupted. This can happen due to various reasons, such as:
  
  Manual data entry errors.
  Issues during data migration or system upgrades.
  Incomplete or incorrect postings related to the purchase order.
  
  
  
  Missing Data: There may be missing entries in the database that are required for the system to process the purchase order history correctly.
  
  
  Incorrect Configuration: Configuration settings in the purchasing module may not be set up correctly, leading to issues with how historical data is handled.
  
  
  Solution:
  To resolve the MN384 error, you can take the following steps:
  
  
  Check Purchase Order History: Review the purchase order history for the specific document mentioned in the error message. Look for any inconsistencies or missing entries.
  
  
  Repost or Correct Data: If you identify any discrepancies, you may need to repost or correct the relevant data. This could involve:
  
  Adjusting the quantities or values in the purchase order.
  Ensuring that all related documents (invoices, goods receipts) are correctly posted.
  
  
  
  Use Transaction Codes: Utilize transaction codes such as ME23N (Display Purchase Order) to view the purchase order details and history. You can also use ME22N (Change Purchase Order) to make necessary corrections.
  
  
  Check Configuration: Review the configuration settings in the purchasing module to ensure they are set up correctly. This may involve consulting with your SAP Basis or configuration team.
  
  
  Run Reports: Use standard SAP reports to analyze the purchase order history and identify any anomalies. Reports like ME2N (Purchase Orders by PO Number) can be helpful.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that can resolve the issue.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any steps you have already taken.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME23N, ME22N, ME2N, and ME2K for managing purchase orders and their history.
  SAP Documentation: Review SAP documentation and help files related to purchasing and purchase order history management for additional insights.
  User Forums: Engage with SAP user forums and communities where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the underlying issue causing the MN384 error in SAP.