How To Fix MN382 - Settlement data (rebate income) inconsistent (internal error)


MN382 - Overview

  • Message type: E = Error

  • Message class: MN - Message class for subsequent settlement (Purchasing)

  • Message number: 382

  • Message text: Settlement data (rebate income) inconsistent (internal error)

  • Show details Hide details
  • What causes this issue?

    The settlement data for a condition record belonging to rebate
    arrangement &V1& is inconsistent.
    There is a discrepancy between the rebate income for the condition
    record and the sum of the rebate incomes at the levels tax codes/plants
    (depending on the settlement type).
    The income for the condition record amounts to &V3& in the rebate
    arrangement currency. The sum of the incomes for the tax codes/plants is
    &V4&.
    The problem may be due to one of the following reasons:
    Incorrect changes to the settlement structures in a user exit.
    Error in the distribution program in the system for distributing incomes
    among the tax codes or plants.

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    System Response

    Settlement accounting has not been carried out for rebate arrangement
    &V1& to avoid possible settlement errors.

    How to fix this error?

    Since this is a program error, contact your system administrator.

    Procedure for System Administrators

    If you are sure that this does not relate to a user exit error, contact
    SAP, providing details of the circumstances that led to the error.
    The condition record has (internal) number &V2&.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message MN382 - Settlement data (rebate income) inconsistent (internal error) ?
    The SAP error message MN382, which indicates that there is inconsistent settlement data related to rebate income, typically arises during the settlement process in the SAP system. This error can occur for various reasons, and addressing it requires a systematic approach to identify and resolve the underlying issues.
    Causes of MN382 Error
    
    
    Data Inconsistency: The most common cause is inconsistency in the data related to rebate agreements, such as mismatched amounts, missing entries, or incorrect configurations in the rebate agreements.
    
    
    Incomplete Settlement: If a previous settlement was not completed correctly, it can lead to inconsistencies in the data that the system relies on for subsequent settlements.
    
    
    
    Configuration Issues: Incorrect configuration in the rebate processing settings or in the related master data (like customer or material master) can lead to this error. Custom Code or Enhancements: If there are custom developments or enhancements in the settlement process, they might not be handling certain scenarios correctly, leading

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