How To Fix MN385 - Variable key for main condition record missing (internal error)

SAP Error Message - Details

• Message type: E = Error

• Message class: MN - Message class for subsequent settlement (Purchasing)

• Message number: 385

• Message text: Variable key for main condition record missing (internal error)

What causes this issue?

The system requires the associated main condition record for a period
condition record (internal number: &V1&). This main condition record
does not exist.
The affected rebate arrangement has the number &V2& (may be missing).
The error occurred in function module &V3&.
The error may be due to one of the following reasons:
Faulty call of function module with invalid or inconsistent data
Database error (i.e. the database table VAKE does not contain the
condition record)

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact your system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message MN385 - Variable key for main condition record missing (internal error) ?

  The SAP error message MN385, which states "Variable key for main condition record missing (internal error)," typically occurs in the context of pricing or condition records in SAP. This error indicates that the system is unable to find a necessary variable key for a condition record, which is essential for determining pricing or discounts in sales documents, purchase orders, or other transactions.
  Causes:
  
  Missing Condition Records: The condition records for the pricing procedure may not be maintained correctly or are missing entirely.
  Incorrect Configuration: There may be issues with the configuration of the pricing procedure, condition types, or access sequences.
  Data Inconsistencies: There could be inconsistencies in the master data or transaction data that lead to the inability to retrieve the necessary condition records.
  Custom Development Issues: If there are custom enhancements or modifications in the pricing logic, they may not be functioning correctly, leading to this error.
  Transport Issues: If the configuration or condition records were transported from one system to another (e.g., from development to production), there may have been issues during the transport process.
  
  Solutions:
  
  Check Condition Records: Verify that the necessary condition records are created and maintained correctly for the relevant condition types. Use transaction codes like VK11 (Create Condition) or VK12 (Change Condition) to check the records.
  Review Pricing Procedure: Ensure that the pricing procedure is correctly configured and that all required condition types are included. You can check this in the configuration settings under SPRO -> Sales and Distribution -> Basic Functions -> Pricing -> Pricing Control.
  Access Sequence: Check the access sequence associated with the condition type to ensure it is set up correctly and that it can access the necessary condition records.
  Master Data Check: Ensure that the relevant master data (like customer master, material master, etc.) is complete and accurate. Missing or incorrect data can lead to issues in pricing.
  Debugging: If the issue persists, consider debugging the pricing logic to identify where the variable key is being missed. This may require technical expertise.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches or updates.
  Transport Validation: If the issue arose after a transport, validate that all necessary objects were transported correctly and that there are no missing dependencies.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VK11, VK12, VK13 (Display Condition), and V/06 (Maintain Condition Types).
  SAP Documentation: Review SAP documentation related to pricing procedures and condition records for a deeper understanding of how they work.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to involve your SAP Basis or technical team for further investigation.