How To Fix MI_TS007 - SENT_BY not correct for SyncKey = &1 : SyncBO = &2 : SENT_BY = &3

SAP Error Message - Details

• Message type: E = Error

• Message class: MI_TS - Smart Sync test tool message

• Message number: 007

• Message text: SENT_BY not correct for SyncKey = &1 : SyncBO = &2 : SENT_BY = &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MI_TS007 - SENT_BY not correct for SyncKey = &1 : SyncBO = &2 : SENT_BY = &3 ?

  The SAP error message MI_TS007 indicates an issue related to the synchronization of data between systems, particularly in the context of Mobile Infrastructure (MI) or Mobile Data Management (MDM). The error message specifies that the SENT_BY field is not correct for the given SyncKey and SyncBO (Business Object).
  Cause:
  
  Data Mismatch: The SENT_BY field in the synchronization data does not match the expected value for the specified SyncKey and SyncBO. This could be due to incorrect data being sent from the mobile device or a mismatch in the configuration.
  Configuration Issues: There may be a misconfiguration in the mobile application or the backend system that is causing the synchronization data to be incorrect.
  Versioning Issues: If there are different versions of the mobile application or backend system, it could lead to discrepancies in the expected data format or values.
  Corrupted Data: The data being sent might be corrupted or not properly formatted, leading to validation errors.
  
  Solution:
  
  Check Data Consistency: Verify that the SENT_BY value being sent matches the expected value in the backend system. This may involve checking the mobile application code or the data being sent.
  Review Configuration: Ensure that the configuration settings for the mobile application and the backend system are correct. This includes checking the synchronization settings and any relevant mappings.
  Update Application: If there are known issues with the current version of the mobile application, consider updating it to the latest version that may have bug fixes or improvements.
  Log Analysis: Review the logs on both the mobile device and the backend system to identify any additional error messages or warnings that could provide more context about the issue.
  Testing: Conduct tests with different scenarios to replicate the issue and identify the root cause. This may involve using test data or different configurations.
  Consult Documentation: Refer to SAP documentation or support resources for any specific notes or guidelines related to the MI_TS007 error.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the MI_TS007 error. SAP frequently updates its knowledge base with solutions for common problems.
  Mobile Infrastructure Documentation: Review the official SAP Mobile Infrastructure documentation for best practices and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.