How To Fix MI_TS008 - Instance not update to 10700 (SyncBO = &1 : SyncKey = &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: MI_TS - Smart Sync test tool message

• Message number: 008

• Message text: Instance not update to 10700 (SyncBO = &1 : SyncKey = &2)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MI_TS008 - Instance not update to 10700 (SyncBO = &1 : SyncKey = &2) ?

  The SAP error message MI_TS008, which states "Instance not updated to 10700 (SyncBO = &1 : SyncKey = &2)," typically occurs in the context of SAP Mobile Infrastructure (MI) or SAP Mobile Platform (SMP) when there is an issue with synchronizing data between the mobile client and the backend system.
  Cause:
  
  Data Consistency Issues: The error may arise due to inconsistencies in the data being synchronized. This could be due to missing or incorrect data in the backend system.
  Network Issues: Temporary network issues or connectivity problems can lead to synchronization failures.
  Configuration Errors: Incorrect configuration settings in the mobile application or backend system can prevent successful updates.
  Version Mismatch: If there is a version mismatch between the mobile application and the backend system, it can lead to synchronization errors.
  Authorization Issues: The user may not have the necessary permissions to update the instance in the backend system.
  
  Solution:
  
  Check Data Integrity: Verify the data in the backend system for the specific SyncBO (Business Object) and SyncKey mentioned in the error message. Ensure that all required fields are populated correctly.
  Review Logs: Check the logs in both the mobile application and the backend system for any additional error messages or warnings that could provide more context about the failure.
  Network Connectivity: Ensure that there are no network issues affecting the connection between the mobile client and the backend system.
  Configuration Review: Review the configuration settings for the mobile application and ensure they are correctly set up to communicate with the backend.
  User Authorization: Verify that the user has the necessary authorizations to perform the update operation in the backend system.
  Update Versions: Ensure that both the mobile application and the backend system are running compatible versions. If there are updates available, consider applying them.
  Retry Synchronization: After addressing the above issues, attempt to re-initiate the synchronization process.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to MI_TS008 for any specific patches or updates that may address this issue.
  Documentation: Review the SAP Mobile Infrastructure documentation for best practices on synchronization and troubleshooting.
  Community Forums: Engage with SAP community forums or support channels for additional insights or similar cases encountered by other users.
  
  If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.