How To Fix MI_TS006 - Update timestamp not identical for SyncKey = &1 : SyncBO = &2 : TS = &3

SAP Error Message - Details

• Message type: E = Error

• Message class: MI_TS - Smart Sync test tool message

• Message number: 006

• Message text: Update timestamp not identical for SyncKey = &1 : SyncBO = &2 : TS = &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MI_TS006 - Update timestamp not identical for SyncKey = &1 : SyncBO = &2 : TS = &3 ?

  The SAP error message MI_TS006 indicates that there is a mismatch in the update timestamps for a specific synchronization key (SyncKey) and business object (SyncBO). This error typically occurs in the context of mobile applications or systems that use SAP Mobile Platform (SMP) or SAP Cloud Platform Mobile Services, where data synchronization between the mobile device and the backend system is involved.
  Cause:
  The error occurs when the system detects that the timestamp of the data being synchronized does not match the expected timestamp in the backend. This can happen due to several reasons:
  
  Data Conflict: The data on the mobile device has been modified after it was last synchronized, leading to a timestamp mismatch.
  Concurrent Updates: If multiple users or processes are updating the same data simultaneously, it can lead to conflicts and mismatched timestamps.
  Network Issues: Intermittent connectivity issues during synchronization can lead to incomplete or failed updates, causing discrepancies in timestamps.
  Incorrect Configuration: Misconfiguration in the synchronization settings or business object definitions can also lead to this error.
  
  Solution:
  To resolve the MI_TS006 error, you can take the following steps:
  
  
  Re-Synchronize Data: Try to re-synchronize the data from the mobile device to the backend. Ensure that the device has a stable internet connection during this process.
  
  
  Check for Conflicts: Investigate if there are any concurrent updates happening on the same data. If so, resolve the conflicts by ensuring that only one update is processed at a time.
  
  
  Review Data Changes: Check the data on both the mobile device and the backend system to ensure that they are in sync. If necessary, manually update the data to match the expected state.
  
  
  Clear Local Cache: If the mobile application allows it, clear the local cache or data on the mobile device and perform a fresh synchronization.
  
  
  Check Configuration: Review the configuration settings for the synchronization process and ensure that they are correctly set up. This includes checking the definitions of the SyncKey and SyncBO.
  
  
  Consult Logs: Look at the logs on both the mobile device and the backend system for any additional error messages or warnings that could provide more context about the issue.
  
  
  Update Application: Ensure that both the mobile application and the backend system are updated to the latest versions, as updates may contain bug fixes related to synchronization issues.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the MI_TS006 error. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Refer to the official SAP documentation for Mobile Services or the specific mobile application you are using for more detailed troubleshooting steps.
  Community Forums: Engage with the SAP Community or forums where other users may have encountered similar issues and can provide insights or solutions.
  
  By following these steps, you should be able to identify the cause of the MI_TS006 error and implement a solution to resolve it.