How To Fix MI_TS005 - State ID not identical for SyncKey = &1 : SyncBO = &2

SAP Error Message - Details

• Message type: E = Error

• Message class: MI_TS - Smart Sync test tool message

• Message number: 005

• Message text: State ID not identical for SyncKey = &1 : SyncBO = &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MI_TS005 - State ID not identical for SyncKey = &1 : SyncBO = &2 ?

  The SAP error message MI_TS005, which states "State ID not identical for SyncKey = &1 : SyncBO = &2," typically occurs in the context of Mobile Infrastructure (MI) or SAP Mobile Platform (SMP) when there is a mismatch in the state IDs during synchronization processes. This error can arise due to various reasons, including data inconsistencies, issues with the synchronization process, or problems with the mobile application configuration.
  Causes:
  
  Data Inconsistency: The state ID in the mobile device does not match the state ID in the backend system for the same SyncKey and SyncBO (Business Object).
  Synchronization Issues: There may have been an interruption or failure during the synchronization process, leading to mismatched data.
  Configuration Errors: Incorrect configuration settings in the mobile application or backend system can lead to this error.
  Version Mismatch: If the mobile application and the backend system are not in sync in terms of versions or data models, this error can occur.
  
  Solutions:
  
  Check Data Consistency: Ensure that the data on the mobile device and the backend system are consistent. You may need to refresh or reset the data on the mobile device.
  Reinitialize Synchronization: Try to reinitialize the synchronization process. This can often resolve temporary issues.
  Review Configuration Settings: Check the configuration settings for the mobile application and ensure they are correctly set up to match the backend system.
  Update Mobile Application: Ensure that the mobile application is updated to the latest version that is compatible with the backend system.
  Clear Cache: If applicable, clear the cache of the mobile application to remove any stale data that may be causing the issue.
  Check Logs: Review the logs on both the mobile device and the backend system for any additional error messages or warnings that could provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Refer to the official SAP documentation for Mobile Infrastructure or SAP Mobile Platform for detailed information on synchronization processes and error handling.
  Community Forums: Engage with the SAP community forums or support channels to see if other users have encountered similar issues and what solutions they found effective.
  
  If the problem persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.