How To Fix MI_TS009 - State ID inconsistency between RDB and sent data (SyncKey = &1)

SAP Error Message - Details

• Message type: E = Error

• Message class: MI_TS - Smart Sync test tool message

• Message number: 009

• Message text: State ID inconsistency between RDB and sent data (SyncKey = &1)

Self-Explanatory Message

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• What is the cause and solution for SAP error message MI_TS009 - State ID inconsistency between RDB and sent data (SyncKey = &1) ?

  The SAP error message MI_TS009, which indicates a "State ID inconsistency between RDB and sent data (SyncKey = &1)," typically arises in the context of Mobile Infrastructure (MI) or Mobile Data Management (MDM) scenarios. This error suggests that there is a mismatch between the state of the data in the RDB (Relational Database) and the data being sent to or from the mobile device.
  Cause:
  
  Data Synchronization Issues: The most common cause of this error is a failure in the synchronization process between the mobile device and the backend system. This can happen if the data on the mobile device is out of sync with the data in the RDB.
  State ID Mismatch: The SyncKey represents a unique identifier for the data being synchronized. If the state ID in the RDB does not match the state ID in the data being sent, this error will occur.
  Network Issues: Intermittent network connectivity problems can lead to incomplete data transfers, resulting in inconsistencies.
  Data Corruption: Corrupted data on either the mobile device or the RDB can lead to this error.
  Version Mismatch: If there are different versions of the application or data model between the mobile device and the backend, it can lead to inconsistencies.
  
  Solution:
  
  Re-Synchronize Data: The first step is to attempt to re-synchronize the data. This can often resolve temporary inconsistencies.
  Check Network Connectivity: Ensure that the mobile device has a stable network connection during synchronization.
  Clear Cache: If applicable, clear the cache on the mobile application to remove any potentially corrupted data.
  Update Application: Ensure that both the mobile application and the backend system are running compatible versions. Update them if necessary.
  Review Logs: Check the logs on both the mobile device and the backend system for any additional error messages or warnings that could provide more context.
  Database Consistency Check: Perform a consistency check on the RDB to ensure that there are no data integrity issues.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if this is a recurring problem.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches and updates.
  Documentation: Review the SAP Mobile Infrastructure documentation for best practices on data synchronization and error handling.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the MI_TS009 error effectively.