How To Fix M8_2308 - Retention amount is greater than credited retention amount to date

SAP Error Message - Details

• Message type: E = Error

• Message class: M8_2 - Logistics Invoice Verification

• Message number: 308

• Message text: Retention amount is greater than credited retention amount to date

What causes this issue?

The retention amount can only be as high as the retention amount
credited to date.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Correct the entry in the <LS>Retention Amount in Document Currency</>
field.
INCLUDE STORNO

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message M8_2308 - Retention amount is greater than credited retention amount to date ?

  The SAP error message M8_2308, which states "Retention amount is greater than credited retention amount to date," typically occurs in the context of project management or contract management within SAP, particularly when dealing with retention payments in construction or service contracts.
  Cause:
  This error arises when the system detects that the retention amount you are trying to process exceeds the total amount that has already been credited as retention to date. This situation can occur due to:
  
  Incorrect Data Entry: The retention amount entered in the transaction is higher than what has been previously credited.
  Misconfiguration: There may be issues with the configuration of the retention settings in the project or contract.
  Incomplete Transactions: Previous transactions related to retention may not have been completed or posted correctly.
  Changes in Contract Terms: If there have been changes to the contract terms regarding retention, it may not be reflected in the system.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Verify Retention Amounts: Check the retention amounts that have been credited to date. You can do this by reviewing the relevant project or contract documentation in SAP.
  
  
  Adjust the Retention Amount: If the retention amount you are trying to enter is indeed incorrect, adjust it to be less than or equal to the credited retention amount.
  
  
  Review Previous Transactions: Ensure that all previous transactions related to retention have been posted correctly. If there are discrepancies, correct them.
  
  
  Check Configuration Settings: Review the configuration settings for retention in the project or contract to ensure they are set up correctly.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on retention management in your version of SAP.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., CJ20N for project management, ME23N for purchase orders) that may help you navigate to the necessary data.
  User Roles and Permissions: Ensure that you have the appropriate permissions to make changes to retention amounts and related transactions.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.