How To Fix M8_2309 - Retained amount for reversal is set automatically for full reversal

M8_2309 - Overview

• Message type: E = Error

• Message class: M8_2 - Logistics Invoice Verification

• Message number: 309

• Message text: Retained amount for reversal is set automatically for full reversal

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The quantity for which you are entering an invoice is the same as the
quantity credited to date. You are therefore performing a full reversal
of the quantity. This means that the total credited retention amount
must also be reversed.

How to fix this error?

The system calculates the total credited retention and overwrites the
entry in the <LS>Retention Amount in Document Currency</> field

Procedure for System Administrators

Check the retention amount. You may need to flag the invoice as a
<DS:GLOS.138E06E63DF2D211BDEE0004ACE6148F>subsequent debit</>, so that
the credited amount remains unchanged.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message M8_2309 - Retained amount for reversal is set automatically for full reversal ?

  The SAP error message M8_2309, which states "Retained amount for reversal is set automatically for full reversal," typically occurs in the context of financial transactions, particularly when dealing with invoice reversals or credit memos in the SAP system. This message indicates that the system has automatically set a retained amount for a full reversal, which may not align with the user's expectations or the intended transaction.
  
  Cause:
  
  Transaction Type: The error often arises when attempting to reverse a transaction that has already been fully processed or when the system determines that a full reversal is not possible due to existing conditions.
  Configuration Settings: The settings in the financial module may dictate how reversals are handled, including whether retained amounts are allowed or how they are calculated.
  Document Status: The status of the original document may prevent a full reversal, leading the system to set a retained amount automatically.
  Posting Period: If the posting period for