How To Fix M8_2310 - Retentions cannot be reversed: enter the credit memo manually

M8_2310 - Overview

• Message type: E = Error

• Message class: M8_2 - Logistics Invoice Verification

• Message number: 310

• Message text: Retentions cannot be reversed: enter the credit memo manually

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message M8_2310 - Retentions cannot be reversed: enter the credit memo manually ?

  The SAP error message M8_2310, which states "Retentions cannot be reversed: enter the credit memo manually," typically occurs in the context of managing retention payments in the SAP system, particularly in the area of project management or construction-related modules. This error indicates that the system is unable to automatically reverse a retention due to certain conditions not being met.
  
  Cause:
  
  Retention Management Settings: The retention management settings in the system may not allow for automatic reversal of retention entries. This could be due to configuration settings or the status of the retention.
  Document Status: The document associated with the retention may be in a status that does not permit reversal. For example, if the document is already settled or if there are other dependencies.
  Manual Intervention Required: The system may require manual intervention for certain types of transactions, especially if they involve complex accounting entries or specific business rules.
  Incomplete Data: There may be missing