How To Fix M8_2310 - Retentions cannot be reversed: enter the credit memo manually


M8_2310 - Overview

  • Message type: E = Error

  • Message class: M8_2 - Logistics Invoice Verification

  • Message number: 310

  • Message text: Retentions cannot be reversed: enter the credit memo manually

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message M8_2310 - Retentions cannot be reversed: enter the credit memo manually ?
    The SAP error message M8_2310, which states "Retentions cannot be reversed: enter the credit memo manually," typically occurs in the context of managing retention payments in the SAP system, particularly in the area of project management or construction-related modules. This error indicates that the system is unable to automatically reverse a retention due to certain conditions not being met.
    
    Cause: Retention Management Settings: The retention management settings in the system may not allow for automatic reversal of retention entries. This could be due to configuration settings or the status of the retention. Document Status: The document associated with the retention may be in a status that does not permit reversal. For example, if the document is already settled or if there are other dependencies. Manual Intervention Required: The system may require manual intervention for certain types of transactions, especially if they involve complex accounting entries or specific business rules. Incomplete Data: There may be missing

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