How To Fix M8_2306 - Retained amount for reversal is set automatically for full reversal

SAP Error Message - Details

• Message type: E = Error

• Message class: M8_2 - Logistics Invoice Verification

• Message number: 306

• Message text: Retained amount for reversal is set automatically for full reversal

What causes this issue?

The quantity for which you are entering a credit memo is the same as the
quantity calculated to date. You are therefore performing a full
reversal of the quantity. This means that the full amount of the
retention must also be reversed.
If the purchase order is for a service, the calculated retention for
services is reversed with the credit memo. For this reason the system
only allows the full amount of the retention for the credit memo.

System Response

The system calculates the full retention and overwrites the entry in the
<LS>Retention Amount in Document Currency</> field.

How to fix this error?

Check the retention amount. You may need to flag the credit memo as a
<DS:GLOS.138E06E63DF2D211BDEE0004ACE6148F>subsequent debit</>, so that
the calculated quantity or the calculated service remains unchanged.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message M8_2306 - Retained amount for reversal is set automatically for full reversal ?

  The SAP error message M8_2306, which states "Retained amount for reversal is set automatically for full reversal," typically occurs in the context of financial transactions, particularly when dealing with invoice reversals or credit memos in the SAP system. This message indicates that the system has automatically set a retained amount for a reversal transaction, which is often due to the nature of the reversal being a full reversal.
  Cause:
  
  Full Reversal: The error usually arises when a full reversal of a transaction is attempted, and the system is trying to manage the retained amounts associated with that transaction.
  Configuration Issues: There may be configuration settings in the SAP system that dictate how reversals are handled, particularly regarding retained amounts.
  Document Status: The status of the original document may not allow for a reversal, or there may be inconsistencies in the document flow.
  Posting Period: The posting period for the original transaction may be closed, preventing the reversal from being processed correctly.
  
  Solution:
  
  Check Document Status: Ensure that the original document is in a status that allows for reversal. If the document is already processed or has been closed, you may need to take additional steps to reverse it.
  Review Configuration: Check the configuration settings related to document reversals in the SAP system. This may involve consulting with your SAP administrator or financial team to ensure that the settings align with your business processes.
  Posting Period: Verify that the posting period for the original transaction is open. If it is closed, you may need to open the period or use a different method to reverse the transaction.
  Manual Adjustment: If the system automatically sets a retained amount that is incorrect, you may need to manually adjust the retained amount or consult with your finance team to determine the appropriate action.
  Consult Documentation: Review SAP documentation or help resources for specific guidance on handling this error message, as it may provide additional context or steps tailored to your version of SAP.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB08 (Reverse Document) or FBRA (Reset Cleared Items) that may be used in the reversal process.
  User Roles: Ensure that the user attempting the reversal has the necessary permissions to perform the action, as restrictions may lead to errors.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or your internal IT team for further assistance.