How To Fix M8363 - Inconsistency in data in IDoc and purchasing document: field &

SAP Error Message - Details

• Message type: E = Error

• Message class: M8 - Invoice Verification/Valuation

• Message number: 363

• Message text: Inconsistency in data in IDoc and purchasing document: field &

What causes this issue?

In Customizing for Invoice Verification, when processing IDOCs, a
consistency check is configured for the

material number.
The material number in the IDOC is different to
the manufacturer part number in the purchase order item
the material number stored in the purchase order item (if there is no
manufacturer part number in the purchase order item)


unit of measure.
The unit of measure in the IDOC is different to that in the purchase
order.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message M8363 - Inconsistency in data in IDoc and purchasing document: field & ?

  The SAP error message M8363 indicates that there is an inconsistency between the data in an IDoc (Intermediate Document) and the corresponding purchasing document. This error typically arises during the processing of IDocs related to purchasing documents, such as purchase orders or purchase requisitions.
  Cause:
  The inconsistency can be caused by several factors, including:
  
  
  Data Mismatch: The data in the IDoc does not match the expected values in the purchasing document. This could be due to incorrect or missing information in the IDoc.
  
  
  Field-Specific Issues: The error message specifies a particular field (denoted by &) that has the inconsistency. This could be a field related to item details, vendor information, or pricing.
  
  
  Changes in Master Data: If there have been changes in the master data (like vendor or material master) after the IDoc was generated, it could lead to inconsistencies.
  
  
  Configuration Issues: Incorrect configuration in the IDoc processing or in the purchasing document settings can also lead to this error.
  
  
  Data Corruption: In rare cases, data corruption in the database or during the IDoc transmission can cause inconsistencies.
  
  
  Solution:
  To resolve the M8363 error, you can follow these steps:
  
  
  Check the Error Message Details: Look at the specific field mentioned in the error message. This will give you a clue about what data is inconsistent.
  
  
  Review the IDoc Data: Use transaction WE02 or WE05 to analyze the IDoc. Check the segments and fields to see if they match the expected values in the purchasing document.
  
  
  Validate the Purchasing Document: Use transaction ME23N (for purchase orders) or ME53N (for purchase requisitions) to review the purchasing document. Ensure that all required fields are filled correctly and that the data is consistent with the IDoc.
  
  
  Check Master Data: Verify that the master data (vendor, material, etc.) is correct and up to date. If there have been recent changes, ensure that they are reflected in both the IDoc and the purchasing document.
  
  
  Reprocess the IDoc: If the IDoc is incorrect, you may need to correct the data and reprocess the IDoc. This can be done using transaction BD87.
  
  
  Consult SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  
  
  Engage Technical Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  Related Information:
  
  IDoc Processing: Understanding how IDocs work in SAP can help in troubleshooting. Familiarize yourself with the IDoc structure and the relevant segments.
  Transaction Codes: Familiarize yourself with transaction codes like WE02, WE05, ME23N, and ME53N for monitoring and analyzing IDocs and purchasing documents.
  SAP Documentation: Refer to SAP Help documentation for detailed information on IDoc processing and error handling.
  
  By following these steps, you should be able to identify and resolve the inconsistency causing the M8363 error.