How To Fix M8365 - Document migrated from legacy release, display only

SAP Error Message - Details

• Message type: E = Error

• Message class: M8 - Invoice Verification/Valuation

• Message number: 365

• Message text: Document migrated from legacy release, display only

CAUSE<(>&<)>
This document was migrated from a legacy system. You cannot cancel this
type of document in the target system.

System Response

You can only display the document.
WHAT_TO_DO<(>&<)>
Instead of cancelling the document, proceed as you would in the legacy
system. For, example, enter a credit memo referencing the relevant order
transaction.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message M8365 - Document migrated from legacy release, display only ?

  The SAP error message M8365, which states "Document migrated from legacy release, display only," typically occurs when you are trying to access a document that has been migrated from an older version of SAP (often referred to as a legacy system) to a newer version. This message indicates that the document is in a read-only state and cannot be modified or deleted.
  Cause:
  
  Migration from Legacy System: The document was created in a previous version of SAP, and during the migration process, it was set to a display-only status to preserve data integrity.
  Document Type Restrictions: Certain document types may have restrictions that prevent editing after migration.
  Configuration Settings: The system may be configured to restrict changes to migrated documents to ensure compliance with business processes or regulatory requirements.
  
  Solution:
  
  Check Document Status: Verify if the document is indeed in a display-only state. You can do this by checking the document type and its properties.
  Consult with SAP Basis or Functional Team: If you need to make changes to the document, consult with your SAP Basis or functional team. They may be able to provide insights into whether the document can be converted back to an editable state or if there are specific procedures to follow.
  Create a New Document: If modifications are necessary, consider creating a new document based on the information from the migrated document. This way, you can ensure that the new document is editable.
  Review Migration Process: If this issue is frequent, review the migration process to ensure that documents are being migrated correctly and that the necessary settings are applied to allow for future edits if required.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific guidance or patches related to this error message. SAP frequently updates its documentation and may have specific recommendations for handling migrated documents.
  Documentation: Review the documentation related to the migration process in your organization to understand how documents are handled post-migration.
  User Permissions: Ensure that you have the necessary permissions to access and modify documents in the SAP system, as sometimes user roles can affect document accessibility.
  
  If the issue persists or if you require further assistance, consider reaching out to SAP support or your internal IT support team for more tailored help.