How To Fix M8362 - Document & cannot be cancelled

M8362 - Overview

• Message type: E = Error

• Message class: M8 - Invoice Verification/Valuation

• Message number: 362

• Message text: Document & cannot be cancelled

What causes this issue?

Invoice document &V1& has more than 9999 items.

System Response

Only invoice documents with a maximum of 9999 posting lines can be
cancelled.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message M8362 - Document & cannot be cancelled ?

  The SAP error message M8362, which states "Document & cannot be cancelled," typically occurs when you attempt to cancel a material document that is not eligible for cancellation. This can happen for several reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  
  Document Status: The document you are trying to cancel may be in a status that does not allow for cancellation. For example, if the document has already been settled or if it is part of a closed period, it cannot be cancelled.
  
  
  Dependencies: The document may have dependencies or linked documents (such as invoices or accounting documents) that prevent it from being cancelled.
  
  
  Posting Period: If the document belongs to a closed posting period, SAP will not allow you to cancel it.
  
  
  Document Type Restrictions: Certain document types may have restrictions on cancellation based on configuration settings in the system.
  
  
  User Authorizations: The user may not have the necessary authorizations to