How To Fix M8361 - Document cannot be cancelled

M8361 - Overview

• Message type: E = Error

• Message class: M8 - Invoice Verification/Valuation

• Message number: 361

• Message text: Document cannot be cancelled

What causes this issue?

The document contains two items for delivery costs that refer to the
same condition in item &V2& of purchase order &V1&.

System Response

When you cancel an invoice, the system attempts to post a credit memo
using the data contained in the invoice. However, the same condition
cannot be accessed more than once and the invoice cannot be cancelled.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Display the document. Take a note of the data contained in the invoice
and create a credit memo using this data and referencing purchase order
&V1&, item &V2&.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message M8361 - Document cannot be cancelled ?

  The SAP error message M8361 ("Document cannot be cancelled") typically occurs when you attempt to cancel a document (such as a material document, purchase order, or sales order) that cannot be cancelled due to certain conditions or statuses associated with that document. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  
  Document Status: The document may be in a status that does not allow cancellation. For example, if the document has already been fully processed or if it is linked to other documents that are completed.
  
  
  Posting Period: The posting period for the document may be closed. If the document was posted in a previous period that is now closed, it cannot be cancelled.
  
  
  Dependencies: The document may have dependencies on other documents (e.g., a goods receipt linked to an invoice) that prevent it from being cancelled.
  
  
  Authorization Issues: The user may not have the necessary authorizations to cancel the document.
  
  
  Document