How To Fix M8360 - Reset clearing item for document & & &

SAP Error Message - Details

• Message type: E = Error

• Message class: M8 - Invoice Verification/Valuation

• Message number: 360

• Message text: Reset clearing item for document & & &

What causes this issue?

The invoice you wish to cancel contains a posting line on the GR/IR
clearing account. This posting line has already been cleared by
Financial Accounting.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Before you cancel the document, Financial Accounting first has to
reverse the clearing item for &V1&.
<DS:TRAN.FBRA>Proceed</>
You can then cancel the document.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message M8360 - Reset clearing item for document & & & ?

  The SAP error message M8360, which states "Reset clearing item for document & & &," typically occurs in the context of materials management and financial accounting when there is an issue with clearing items in the system. This error can arise during various processes, such as invoice verification or when trying to post a document that involves clearing.
  Cause:
  The error message M8360 can be caused by several factors, including:
  
  Clearing Document Issues: The document you are trying to process may have already been cleared or is in a state that does not allow further processing.
  Inconsistent Data: There may be inconsistencies in the data related to the clearing items, such as missing or incorrect entries.
  Document Status: The document may be in a status that does not permit clearing or further processing.
  Configuration Issues: There may be configuration settings in the SAP system that are not aligned with the current transaction or document type.
  
  Solution:
  To resolve the M8360 error, you can take the following steps:
  
  Check Document Status: Verify the status of the document in question. Ensure that it is not already cleared or in a state that prevents further processing.
  Review Clearing Items: Look at the clearing items associated with the document. Ensure that they are correctly posted and that there are no discrepancies.
  Reprocess the Document: If the document is in an incorrect state, you may need to reverse or reset the clearing and then reprocess the document.
  Use Transaction Codes: Utilize relevant transaction codes such as:
  
  FB03: To display the document and check its details.
  FBL1N: To view vendor line items and check for any inconsistencies.
  FBL3N: To view G/L account line items.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to financial accounting and materials management, as they can help you navigate and troubleshoot issues effectively.
  SAP Documentation: Review SAP documentation and help resources for more detailed explanations of clearing processes and error handling.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the M8360 error and implement a solution to resolve it.