How To Fix LDAPSYNC009 - Cannot terminate connection to server &1

SAP Error Message - Details

• Message type: E = Error

• Message class: LDAPSYNC - Messages for Synchronization with a Directory

• Message number: 009

• Message text: Cannot terminate connection to server &1

What causes this issue?

INCLUDE LDAPSYNC_FOLLOWUP

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message LDAPSYNC009 - Cannot terminate connection to server &1 ?

  The SAP error message LDAPSYNC009 indicates that there is an issue with terminating a connection to the specified LDAP server. This error can occur during operations that involve synchronization between SAP and an LDAP directory service.
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the LDAP server.
  Server Configuration: The LDAP server may not be configured correctly, or it may be down.
  Timeouts: The connection may be timing out due to long-running operations or server unresponsiveness.
  Resource Limitations: The SAP system or the LDAP server may be running out of resources (e.g., memory, CPU).
  Authentication Issues: There may be issues with the credentials used to connect to the LDAP server.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the SAP system can reach the LDAP server. You can use tools like ping or telnet to test connectivity.
  Verify LDAP Server Status: Check if the LDAP server is up and running. You may need to restart the server if it is down.
  Review Configuration: Ensure that the LDAP server is configured correctly in the SAP system. Check the connection parameters (host, port, etc.) in the SAP LDAP configuration.
  Increase Timeout Settings: If timeouts are an issue, consider increasing the timeout settings in the SAP system for LDAP connections.
  Monitor Resource Usage: Check the resource usage on both the SAP system and the LDAP server. If either system is under heavy load, consider optimizing performance or scaling resources.
  Check Authentication Credentials: Ensure that the credentials used for the LDAP connection are correct and have the necessary permissions.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to LDAP synchronization for any known issues or patches that may address this error.
  Logs: Review the SAP application logs (transaction SLG1) and LDAP server logs for more detailed error messages that can provide additional context.
  Documentation: Refer to the SAP documentation for LDAP integration for best practices and configuration guidelines.
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.