How To Fix LDAPSYNC011 - Error while reading object &1 from the directory

SAP Error Message - Details

• Message type: E = Error

• Message class: LDAPSYNC - Messages for Synchronization with a Directory

• Message number: 011

• Message text: Error while reading object &1 from the directory

What causes this issue?

INCLUDE LDAPSYNC_FOLLOWUP

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message LDAPSYNC011 - Error while reading object &1 from the directory ?

  The SAP error message LDAPSYNC011 indicates that there is an issue when the system attempts to read an object from the LDAP directory. This error typically occurs during synchronization processes between SAP and an LDAP directory service.
  Cause:
  The error can be caused by several factors, including:
  
  Incorrect LDAP Configuration: The connection settings for the LDAP server may be incorrect, including the server address, port, or authentication details.
  Object Not Found: The specific object (user, group, etc.) that the system is trying to read may not exist in the LDAP directory.
  Insufficient Permissions: The user account used for the LDAP connection may not have the necessary permissions to read the object.
  Network Issues: There may be network connectivity issues preventing the SAP system from reaching the LDAP server.
  LDAP Schema Mismatch: The object being queried may not conform to the expected schema, or there may be a mismatch in attribute names or types.
  
  Solution:
  To resolve the LDAPSYNC011 error, you can take the following steps:
  
  
  Check LDAP Configuration:
  
  Verify the LDAP connection settings in the SAP system (transaction code LDAP or SU01 for user settings).
  Ensure that the LDAP server address, port, and authentication method are correctly configured.
  
  
  
  Verify Object Existence:
  
  Use an LDAP browser or command-line tool to check if the object exists in the LDAP directory.
  Ensure that the distinguished name (DN) used in the SAP system matches the DN in the LDAP directory.
  
  
  
  Check Permissions:
  
  Ensure that the user account used for the LDAP connection has the necessary permissions to read the object.
  Review the access control lists (ACLs) in the LDAP directory.
  
  
  
  Network Connectivity:
  
  Test the network connection between the SAP system and the LDAP server.
  Check for any firewall rules or network policies that may be blocking access.
  
  
  
  Review LDAP Schema:
  
  Ensure that the attributes and object classes used in the LDAP directory match what the SAP system expects.
  If there are custom attributes or object classes, ensure they are correctly defined and accessible.
  
  
  
  Check SAP Logs:
  
  Review the SAP application logs (transaction code SLG1) for more detailed error messages that may provide additional context.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to LDAP synchronization for any specific guidance or known issues.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to LDAP synchronization.
  LDAP Documentation: Review the documentation for your specific LDAP server (e.g., OpenLDAP, Microsoft Active Directory) for configuration and troubleshooting tips.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and resolve the cause of the LDAPSYNC011 error in your SAP system.