How To Fix LDAPSYNC010 - Error while reading object &1 from the database

SAP Error Message - Details

• Message type: E = Error

• Message class: LDAPSYNC - Messages for Synchronization with a Directory

• Message number: 010

• Message text: Error while reading object &1 from the database

What causes this issue?

INCLUDE LDAPSYNC_FOLLOWUP

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message LDAPSYNC010 - Error while reading object &1 from the database ?

  The SAP error message LDAPSYNC010 indicates that there was an error while reading an object from the database during an LDAP synchronization process. This error typically occurs in the context of integrating SAP systems with LDAP directories, such as Active Directory.
  Cause:
  The error can be caused by several factors, including:
  
  Database Connectivity Issues: There may be problems with the connection to the database, such as network issues or database server downtime.
  Object Not Found: The specific object (e.g., user, group) that the system is trying to read may not exist in the database.
  Authorization Issues: The user or service account performing the LDAP synchronization may not have the necessary permissions to read the object from the database.
  Data Corruption: There may be corruption in the database that prevents the object from being read correctly.
  Configuration Errors: Incorrect configuration settings in the LDAP synchronization setup can lead to this error.
  
  Solution:
  To resolve the LDAPSYNC010 error, you can take the following steps:
  
  
  Check Database Connectivity:
  
  Ensure that the database is up and running.
  Verify that the SAP system can connect to the database without issues.
  
  
  
  Verify Object Existence:
  
  Check if the object (e.g., user or group) that is being accessed actually exists in the database.
  Use transaction codes like SE16 or SE11 to query the relevant database tables.
  
  
  
  Review Authorization:
  
  Ensure that the user or service account used for the LDAP synchronization has the necessary authorizations to read the objects from the database.
  Check the roles and authorizations assigned to the user.
  
  
  
  Check for Data Corruption:
  
  Run database consistency checks to identify and fix any corruption issues.
  Consult your database administrator for assistance if needed.
  
  
  
  Review Configuration Settings:
  
  Double-check the configuration settings for LDAP synchronization in the SAP system.
  Ensure that all parameters are set correctly and that the LDAP server settings are accurate.
  
  
  
  Check Logs for More Details:
  
  Review the SAP application logs (transaction SLG1) for more detailed error messages that may provide additional context about the issue.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), SE16 (Data Browser), and SE11 (Data Dictionary).
  LDAP Synchronization: Understand the overall process of LDAP synchronization in SAP, including how it integrates with user management and authentication.
  Documentation: Refer to SAP documentation for LDAP integration and synchronization for more detailed guidance on configuration and troubleshooting.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the LDAPSYNC010 error.